SJSA Annual Report 2023-24

Annual Report 2023/24

Chief Executive Officer’s report Each year that I have had the privilege of being the Chief Executive Officer at St John Ambulance SA has felt busier and even more fruitful than the last. I am proud to have led an amazing team of volunteers and staff through another successful financial year. I wish to extend my sincere thanks to the entire team for their dedication and contributions, which have been crucial in making this year such a success.

Across the organisation, 976 volunteers and 83 FTE support staff carried out our lifesaving work. The tireless commitment of each individual to our mission and vision continues to drive St John Ambulance SA in building a safer and more resilient South Australian community. What was once known as our Event Health Services arm has evolved into Health and Medical Services over the past year, better reflecting the capacity and capability of our services. Much work has gone into this evolution, including the introduction of a Non Emergency Patient Transport service, the addition of Lifepak 15 cardiac monitors across our Event Medical services, and an expanded clinical workforce to meet the sector’s increasing demands. In May 2024, I was thrilled to be part of another remarkable program launch: the Ambulance Wish SA program—a collaboration between Palliative Care SA, St John Ambulance SA, and Flinders University. This touching initiative grants final wishes to people with life-limiting conditions, allowing them to create precious memories with loved ones. St John Ambulance SA proudly supplies the Wish Ambulance, and our Ambulance Officers provide safe transport for wish recipients. Within the Community Care program, it has been heartwarming to hear stories of the meaningful impact our volunteers have had on their clients’ lives. We have also been able to expand our Community Transport service, supporting individuals in getting to medical appointments, accessing social services, and enjoying social outings. The positive impact of Community Care

Mark Groote Chief Executive Officer We have an incredible community in South Australia, one that we are proud to serve every day.

10