St John Ambulance SA Health and Medical Services 2025

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HEALTH & MEDICAL SERVICES

FAQs

Q. Can your team members offer more than first aid? A. Yes, absolutely! St John Ambulance SA provides a range of advanced medical services, including oxygen resuscitation and basic life support. Our team includes highly skilled Registered Paramedics and Nurses to meet your event’s needs. Q. Why do I need to pay for your service? A. Our services involve a mix of experience paid and volunteer team members. To cover essential costs such as uniforms, insurance, and equipment, we use a cost-recovery model. This ensures that we can provide a safe and well-equipped environment. Q. Will St John Ambulance SA follow my event’s governing regulations? A. Absolutely. Please provide all relevant regulations with your booking and, our Registered Paramedics will review them and include them in our risk assessment. If regulations are unclear or not provided, we’ll conduct a thorough Risk Assessment to ensure appropriate coverage. Q. Can you provide a quote over the phone? A. For the most accurate quote, please complete our online booking form. This helps us gather all necessary details. If you need a quote urgently, submit the form and then contact us at HMS.Events@stjohnsa.com.au. We’ll do our best to meet your timeframe. Q. My event is just a few days away. Can St John Ambulance SA help? A. Absolutely, we understand that plans can change! While we prefer at least two months’ notice, we’ll do our best to accommodate last-minute requests. Additional fees may apply for urgent bookings. Complete the online form and call us at (08) 8306 6941 to get started. Q. What if there are no volunteers available on my event date? A. We strive to secure our highly skilled volunteers for every event. If we’re fully booked, we can access a casual staff pool to fill the gap. Availability is limited, so booking early increases the chances of securing the help you need. Q. I’ve submitted an online booking form. What happens next? A. You should receive an automated confirmation email within 5 minutes of submission. If you don’t, please try re-submitting or call us at (08) 8306 6941. We’ll review your event details and get back to you within 2 weeks. Q. How do I make changes to my confirmed booking? A. To make changes, email HMS.Events@stjohnsa.com.au or call (08) 8306 6941 as soon as possible. For changes to dates or times, we’ll need to reassess staffing availability, so please let us know as early as you can.