St John Ambulance SA Inc. Annual Report 2020-21

FINANCIALS CONTINUED

WHERE OUR MONEY COMES FROM – REVENUE In 2020/21 we generated operating revenue of $24.5m which is $3.8m or 18% higher than the previous year. This was due to increased lottery ticket sales as well as increased training and merchandising sales.

Revenue by category

2020/21 ($’000)

Percentage

2019/20 ($’000) Restated*

2018/19 ($’000)

2017/18 ($’000)

2016/17 ($’000)

Training fees

4,964

20%

4,364

5,445

5,182

5,270

Merchandising

2,928

12%

2,659

2,842

2,231

1,918

Grants

2,070

8%

2,030

1,423

1,146

1,266

Event fees

1,170

5%

1,153

925

944

924

Investments

460

2%

533

567

525

440

Other

713

3%

614

586

560

873

Fundraising, donations & bequests

12,187

50%

9,328

481

345

1,638

Total

24,492

100% 20,680

12,269

10,932

12,329

Overall the largest contributions to revenue were provided by the social enterprise activities - training fees, merchandising sales and fundraising income. These accounted for 82% of all revenue received. Of the other revenue sources, grants accounted for 8%, event fees 5% and investment income 2%. Fundraising, donations and bequests have increased by $2.9m or 31% predominantly due to the increased lottery ticket sales. Training fees increased $600k or 14% from the previous year. While 2019/20 was impacted by COVID cancellations 202/21 saw increased bookings across all onsite courses. Merchandising income increased 10% or $270k and was primarily driven by increased componentry sales, particularly masks and hand gel.

Grant income increased by $17k due to COVID grants as well as the JobKeeper wage subsidy.

Event fees increased by $17k due to income received from temperature screening within Westpac Bank branches. This was partly offset by lower fees received from cancelled commercial and community events due to COVID-19. Event contributions over 2020/21 averaged $23.82 per hour for the hours provided by adult volunteers at all events. In comparison, average event contributions over 2019/20 was $15.22 per hour. Investment income decreased by 14% or $73k from 2019/20 due to COVID impacts on managed funds as well as lower interest rates for cash held on deposit.