Reconciliation-Action-Plan-St-John-Ambulance-SA

St John Ambulance Australia SA Inc.

August 2021 – August 2022

S t J o h n A m b u l a n c e S A | R e fl e c t R e c o n c i l i a t i o n A c t i o n P l a n A u g u s t 2 0 2 1 – A u g u s t 2 0 2 2 2

BOUT ST JOHN AMBULANCE SA

St John Ambulance SA (St John SA) is a self-funded, non-profit, humanitarian organisation that cares for the wellbeing of all South Australians through the provision of first aid at events, first aid training and products, youth development and community care social inclusion programs. Our organisation is governed by a Board of Directors who are responsible to the members for the performance of the incorporated association, ensuring St John SA is appropriately managed and provides leading first aid and community services consistent with the culture and values of The Order of St John. The day-to-day management of the organisation is overseen by the Chief Executive Officer, supported by the Executive Leadership Team, staff and volunteers. St John SA have over 100 paid staff and 800 volunteer members who make everything we do at St John possible. The St John property portfolio in South Australia includes 28 properties that house divisions and commercial training, 40 adult divisions and 19 cadet divisions. Currently we are unaware of any paid staff that identify as Aboriginal and/or Torres Strait Islander people and we have less than 10 volunteer members who identify as Aboriginal and/or Torres Strait Islander people. Volunteers are the lifeblood of our organisation and span operational and non-operational Event Health Services roles, Community Care, Youth Development, Historical Society, Band and more. Volunteer

members also operate within a leadership framework to ensure information, support and resources are adequately distributed to our volunteer cohorts. We deliver our first aid and community services across a diverse range of communities in South Australia and seek out opportunities to work with and support Aboriginal and Torres Strait Islander communities. • Developing educational programmes and other services specific to Aboriginal and Torres Strait Islander communities. • Consult Aboriginal and Torres Strait Islander peoples on the development of policy and future directions of the organisation. • Actively recruit Aboriginal and Torres Strait Islander people as volunteers of the Operations and Community Care branches. • Appropriate contractual tender arrangements, sourcing Aboriginal and Torres Strait Islander owned businesses and suppliers on a needs basis. • Actively participating in reconciliation activities within the broader community. • Promoting reconciliation through all facets of the organisation including education, development of policy and collaborative relationships with Aboriginal and Torres Strait Islander organisations such as health providers, suppliers and Ochre Dawn. This is done through:

S t J o h n A m b u l a n c e S A | R e fl e c t R e c o n c i l i a t i o n A c t i o n P l a n A u g u s t 2 0 2 1 – A u g u s t 2 0 2 2 4

ROM THE CHAIR AND CEO

OUR VISION To create a safe, supported, engaged and resilient South Australian Community. OUR MISSION To ensure wellbeing of all South Australians is improved through St John SA’s delivery of innovative, client-centred and evidence-based health, community and educational products and services. All our work is underpinned by a professional network of volunteers and staff. OUR VALUES Teamwork: Our people challenge themselves to be the best they can, and operate in a spirit of Teamwork to provide community benefit through education, care and connection.

It is our great pleasure to introduce the St John Ambulance SA Reflect Reconciliation Action Plan. This is the first time St John SA has expressed our commitment to reconciliation in this way. Through implementing this plan, we hope to not only increase our corporate understanding of reconciliation, but build a personal journey of reconciliation for all St John SA people. One of our organisational values is diversity – and importantly it includes developing and maintaining our focus on reconciliation activities across everything that we do. Through this plan, we will strive to improve Aboriginal and Torres Strait Islander employment and volunteering outcomes. At the centre of everything we do is our vision, mission, and values, which guide our charitable work in the community.

Integrity: Integrity underpins all that we do.

High Quality Services: High quality services are provided to all of our clients, patients and customers.

Diversity: We celebrate and aim to reflect the Diversity of the South Australian community and work in the spirit of reconciliation.

Respect: As our most important asset, our people are shown Respect, are valued and developed.

S t J o h n A m b u l a n c e S A | R e fl e c t R e c o n c i l i a t i o n A c t i o n P l a n A u g u s t 2 0 2 1 – A u g u s t 2 0 2 2 6

UR VISION FOR RECONCILIATION

As we work in a spirit of reconciliation towards a more diverse and inclusive St John SA, we recognise the need to actively develop and nurture an organisational culture and workforce that is representative of the whole South Australian community. Seeking direct involvement and partnerships with Aboriginal and Torres Strait Islander peoples and communities across all levels of St John SA is part of this vision for reconciliation. Beginning with reflecting as an organisation on our cultural inclusivity, we will provide educational opportunities to all members to better understand the history and cultures of Aboriginal and Torres Strait Islander peoples in Australia. We will ensure all employees and volunteers understand and embrace To support this vision, we have established the St John SA Reconciliation Action Plan Working Group (RWG). The group works to identify and document actionable outcomes to areas where St John SA can improve and develop its reconciliation activities. Our Reflect Reconciliation Action Plan has emerged from this group, aiming to address the areas of relationships, respect, opportunities and governance in relation to reconciliation. We are committed to sharing our skills and knowledge in first aid and social support with Aboriginal and Torres Strait Islander organisations and communities and embrace opportunities to learn and understand the concept of reconciliation, and apply these principles in their daily work and interactions.

Aboriginal and Torres Strait Islander cultures and promote a better understanding of our shared history among our staff and members.

This collaboration with Aboriginal and Torres Strait Islander peoples in our community will enable us to:

• Contribute towards the journey of reconciliation through the development of policy, representation on committees and increased diversity of our volunteers in the Operations and Community Care branches. • Create an understanding of the importance of culture, respect and reconciliation and their interrelationships with the values of the organisation. • Identify needs that complement services provided by the organisation to ensure services are appropriately directed to the needs of the Aboriginal and Torres Strait Islander communities. • Develop positive relationships where the organisation is seen as an example of

inclusiveness, embraced and promoted by Aboriginal and Torres Strait people and communities.

We invite everyone who is part of St John SA to join us in embracing our Reconciliation Action Plan, to think about the role you can play and to develop your own personal commitment to reconciliation.

S t J o h n A m b u l a n c e S A | R e fl e c t R e c o n c i l i a t i o n A c t i o n P l a n A u g u s t 2 0 2 1 – A u g u s t 2 0 2 2 8

UR RAP JOURNEY AND RAP WORKING GROUP (RWG)

Establishing a Reconciliation Action Plan and RWG for St John SA is part of one of our key strategic pillars, aimed at developing a strong and positive workplace culture as a result of diversity across all our people. The members of our RWG supporting this endeavour are as follows:

Mark Groote

RAP Sponsor, RAP Champion, Chief Executive Officer

Leah Groves

RAP Co-Chair, Operations Volunteer

Peter Lorimer

RAP Co-Chair, Operations Volunteer, Commander of the Order of St John

Ian Harvey

Operations Volunteer, Member of the Order of St John

Kerry Whitehead

Executive Director - Operations and Community Services, Chief Clinical Officer

Nathan Freeman

Operations Volunteer, Deputy State Nurse

Nicole Wallis

Education Officer (Operations), Education and Training Quality

Sarah Hollamby

Manager, Community Care

Sally Downey

Community Care Volunteer, Member of the Order of St John

Tony Sparham

Manager, Infrastructure and Assets

Bruce Trestrail

Executive Manager, People Performance and Culture

Kate Thomas

Executive Support

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St John Ambulance SA| Refect Reconciliation Action Plan August 2021 – August 2022

RELATIONSHIPS

Action

Deliverable

Timeline

Responsibility

Action

Deliverable

Timeline

Responsibility

1. Establish and strengthen mutually beneficial relationships with Aboriginal and Torres Strait Islander stakeholders and organisations.

3. Promote reconciliation through our sphere of influence.

Identify Aboriginal and Torres Strait Islander stakeholders and organisations within our local area or sphere of influence

Aug 2021

RAP Co-Chairs

Communicate our commitment to reconciliation to all staff.

Nov 2021

Operations and Community Services, Chief Clinical Officer

Identify external stakeholders that our organisation can engage with on our reconciliation journey.

Aug 2021

Chief Executive Officer / RAP Champion

Research best practice and principles that support partnerships with Aboriginal and Torres Strait Islander stakeholders and organisations.

Aug 2021

Operations and Community Services, Chief Clinical Officer

Identify RAP and other like-minded organisations that we could approach to collaborate with on our reconciliation journey.

Aug 2021

Deputy State Nurse

2. Build relationships through celebrating National Reconciliation Week (NRW).

Circulate Reconciliation Australia’s NRW resources and reconciliation materials to our staff.

May 2022

Chief Executive Officer / RAP Champion

4. Promote positive race relations through anti- discrimination strategies.

Research best practice and policies in areas of race relations and anti- discrimination.

Jan 2022

Executive Manager, People Performance and Culture, Operations and Community Services, Chief Clinical Officer

RWG members to participate in an external NRW event.

27 May - 3 June 2022

Chief Executive Officer / RAP Champion

Conduct a review of HR policies and procedures to identify existing anti-discrimination provisions, and future needs.

Jan 2022

Executive Manager, People Performance and Culture; Operations and Community Services, Chief Clinical Officer

Encourage and support staff and senior leaders to participate in at least one external event to recognise and celebrate NRW.

27 May - 3 June 2022

Chief Executive Officer / RAP Champion

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St John Ambulance SA| Refect Reconciliation Action Plan August 2021 – August 2022

RESPECT

Action

Deliverable

Timeline

Responsibility

Action

Deliverable

Timeline

Responsibility

5. Build relationships with Aboriginal and Torres Strait Islander health services and other health services working in this space

6. Increase understanding, value and recognition of Aboriginal and Torres Strait Islander cultures, histories, knowledge and rights through cultural learning.

Reach out to current health partners.

Oct 2021

Operations and Community Services, Chief Clinical Officer

Develop a business case for increasing

Sept 2021

Chief Executive Officer / RAP Champion; Executive Manager, People Performance and Culture

understanding, value and recognition of Aboriginal and Torres Strait Islander cultures, histories, knowledge and rights within our organisation.

Research Aboriginal and Torres Strait Islander health services that we may be able to support through training or resources.

Mar 2022

Operations and Community Services, Chief Clinical Officer

Conduct a review of cultural learning needs within our organisation.

Oct 2021

Manager, Education and Training Quality

7. Demonstrate respect to Aboriginal and Torres Strait Islander peoples by observing cultural protocols.

Develop an understanding of the local Traditional Owners or Custodians of the lands and waters within

Oct 2021

RAP Co-Chairs

our organisations operational area.

Increase staff understanding of the purpose and significance behind cultural

Oct 2021

Chief Executive Officer / RAP Champion; Executive Manager, People Performance and Culture

protocols, including Acknowledgement of Country and Welcome to Country protocols.

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St John Ambulance SA| Refect Reconciliation Action Plan August 2021 – August 2022

OPPORTUNITIES

Action

Deliverable

Timeline

Responsibility

Action

Deliverable

Timeline

Responsibility

8. Build respect for

9. Improve employment outcomes by increasing Aboriginal and Torres Strait Islander recruitment, retention and professional development.

Raise awareness and share information amongst our staff about the meaning of NAIDOC Week.

Jul 2022

Chief Executive Officer / RAP Champion

Develop a business case for Aboriginal and Torres Strait Islander employment within our organisation.

Oct 2021

Chief Executive Officer / RAP Champion; Executive Manager, People Performance and Culture

Aboriginal and Torres Strait Islander cultures and histories by celebrating NAIDOC Week.

Build understanding of current Aboriginal and Torres Strait Islander staffing to inform future employment and professional

Nov 2021

Chief Executive Officer / RAP Champion; Executive Manager, People Performance and Culture

Introduce our staff to NAIDOC Week by promoting external events in our local area.

Jul 2022

Chief Executive Officer / RAP Champion

development opportunities.

RWG to participate in an external NAIDOC Week event.

Jul 2022

Chief Executive Officer / RAP Champion

10. Increase Aboriginal and Torres Strait Islander supplier diversity to support improved economic and social outcomes.

Develop a business case for procurement from Aboriginal and Torres Strait Islander owned businesses.

Oct 2021

Manager Infrastructure and Assets

Investigate Supply Nation membership.

Feb 2022

Minute Secretary

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St John Ambulance SA| Refect Reconciliation Action Plan August 2021 – August 2022

GOVERNANCE

Action

Deliverable

Timeline

Responsibility

Action

Deliverable

Timeline

Responsibility

11. Increase opportunities to provide first aid training and first aid supplies in Remote Communities

12. Establish and maintain an effective RWG to drive governance of the RAP.

Reach out to contacts in Aboriginal Health to collaborate and provide training and first aid resources.

Jan 2022

Manager, Customer Service and Business Development

Form a RWG to govern RAP implementation.

Aug 2021

RAP Co-Chairs

Draft a Terms of Reference for the RWG.

Aug 2021

RAP Co-Chairs

Train staff on protocols and expectations while visiting remote communities .

March 2022

Executive Manager, People Performance and Culture

Establish Aboriginal and Torres Strait Islander representation on the RWG.

Dec 2021

RAP Co-Chairs

Identify organisations in sphere of influence that would benefit from provision of First Aid supplies.

April 2022

Manager Infrastructure and Assets

Define resource needs for RAP implementation.

Aug 2021

RAP Co-Chairs Operations and

13. Provide appropriate support for effective implementation of RAP commitments.

Community Services, Chief Clinical Officer

Engage senior leaders in the delivery of RAP commitments.

Aug 2021

Chief Executive Officer / RAP Champion

Define appropriate systems and capability to track, measure and report on RAP commitments.

Sept 2021

RAP Co-Chairs

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St John Ambulance SA| Refect Reconciliation Action Plan August 2021 – August 2022

Action

Deliverable

Timeline

Responsibility

14. Build accountability and transparency through reporting RAP achievements, challenges and learnings both internally and externally.

Complete and submit the annual RAP Impact Measurement Questionnaire to Reconciliation Australia.

Sept 2021

RAP Co-Chairs

15. Continue our

Register via Reconciliation

RAP Co-Chairs

June 2022

Australia’s website to begin developing our next RAP.

reconciliation journey by developing our next RAP.

The Artwork by Ngarrindjeri artist Jordan Lovegrove shows St John Ambulance SA on the path of their reconciliation journey. The large meeting place is St John Ambulance SA on their reconciliation journey, which is represented by the pathway going through the artwork. St John values of teamwork, integrity, high quality services, diversity and respect are shown by the 5 elements surrounding the large meeting place. The smaller meeting places linking to the main pathway are different people and communities St John Ambulance SA will be connecting with and helping along their reconciliation journey.

This was a Youth Development program run collaboratively between the 3rd Health Support Battalion (3 HSB) and St John Ambulance SA as part of a wider health outreach program which was specifically designed to support the Aboriginal community of Port Augusta. St John SA provided the qualification Apply First Aid to a group of nine year 11 and 12 Aboriginal students from the Port Augusta Secondary School as part of the youth development program. This qualification assisted in providing points towards their year 12 certificates. All nine students have an interest in a career in either nursing or paramedics.

St John Ambulance SA were proud to attend the Annual National Reconciliation Week Breakfast at the Adelaide Convention Centre, to launch National Reconciliation Week in South Australia. As our first time attending and alongside 1,700 other guests, we were excited to have the opportunity to recognise the importance of Aboriginal and Torres Strait Islander peoples, their history and culture, and acknowledge them as traditional owners of our land.

Aboriginal Spirit Colour Fun Run & Walk 2021 organised by Nunkuwarrin Yunti. Nunkuwarrin Yunti recognises that exposure to tobacco smoke is a health risk and recognises the negative impact smoking has on the health of the Aboriginal community. The Aboriginal Spirit Colour Fun Run & Walk 2021 is one of the many ways that Nunkuwarrin Yunti encourages people to be more physically active as part of quitting smoking and working towards being healthy.

ST JOHN AMBULANCE AUSTRALIA SA INC 85 Edmund Avenue, Unley South Australia 5061

T: 1300 78 5646 F: 08 8306 6995 W: stjohnsa.com.au Incorporated under the Associations Incorporation Act 1985 ABN 42 947 425 570