Safeguarding Children & Vulnerable People Handbook

Risk Assessments: A risk assessment is conducted of the client’s home by the Program Co-ordinator on their first visit. The risk assessment is reviewed and updated as required by the volunteer. Volunteers also conduct a risk assessment prior to each activity/outing. Their Program Coordinator is informed if there are any concerns and appropriate preventive practices are put in place. What to do when a client is not present or responding for an appointment: If a volunteer arrives at a client’s house and they do not answer the door, the following procedures are to be followed: The volunteer phones the client If there is no answer the volunteer phones the emergency contact If they do not know their whereabouts, the volunteer will then check with the neighbours, and finally Phone their GP. If there is still no information relating to the client’s whereabouts, volunteers are required to call SAPOL and inform them of the situation and contact the It is appropriate take photos and video of clients to celebrate achievements or for approved publicity purposes. However, because of the potential for images to be misused members are required to: Only record images when consent has been given by the client Not include any names of St John SA client, when using images or video for social media, and care must be taken not to reveal personal information about the subject/s Ensure that all images are available for scrutiny, in order to screen for acceptability Not take images in secret Ensure images are stored securely and can only be accessed by those authorised to do so. Community Care Co-ordinator. Photography and videos:

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Member Handbook July 2016 St John Ambulance SA Inc