St John Ambulance Australia SA Inc. Strategy 2025

CHAIR AND CEO

TEAMWORK Our people challenge themselves to be the best they can, and operate in a spirit of Teamwork to provide community benefit through education, care and connection

We are very pleased to present Strategy 2025 – our guide for St John Ambulance SA over the next five years. This plan has been co-designed with volunteers, staff and other stakeholders, and reflects the collective ambitions of our organisation. St John Ambulance was established in South Australia in 1885, and from humble beginnings grew to become the state-wide ambulance service – a role that was undertaken with great pride. We have now evolved into a modern organisation, providing lifesaving first aid training, health services at community events and major emergencies, and support to older members of our community. The organisation has come a long way in the past 135 years, and our future is bright as we move towards an even more contemporary St John Ambulance SA. As part of the development of Strategy 2025, we revisited our organisational values, which underpin our new plan – Teamwork, Integrity, High Quality Services, Diversity and Respect. These values reflect both who we are and remain aspirational as we continue to evolve. Our strategic pillars provide us security as we continue what we do best, and challenge us to emerge into new markets and opportunities to continue to make a difference in the community. We will continue to educate South Australians using modern technologies, and respond at community and emergency events as part of the fabric of the South Australian emergency services sector. The Community Care program will support even more older members of the community, and we will invest wisely to support this work. Our most important asset, our people, will be engaged to help meet our bold strategic aims in the coming years.

INTEGRITY Integrity underpins all that we do

HIGH QUALITY SERVICES High quality services are provided to all of our clients, patients and customers

DIVERSITY We celebrate and aim to reflect the Diversity of the South Australian community and work in the spirit of reconciliation

Thank you to each and every one of our members and stakeholders for your support, and we look forward to seeing how you help shape St John Ambulance SA over the next five years and beyond.

OUR VALUES

RESPECT As our most important asset, our people are shown Respect , are valued and developed

Karen Limb, Chair of the Board Mark Groote, Chief Executive Officer

4