St John Ambulance SA_Annual Report 2021-2022

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St John Ambulance Australia SA Inc Annual Report 2021/22

ST JOHNAMBULANCE AUSTRALIASA INC.

ANNUAL REPORT 2021/22

St John Ambulance Australia SA Inc Annual Report 2021/22

The charity that supports all South Australians

ST JOHNAMBULANCE AUSTRALIASA INC.

ANNUAL REPORT 2021/22

St John Ambulance Australia SA Inc Annual Report 2021/22

VISION, MISSION, VALUES

CONTENTS

St John SA is a charity working to save lives through education, training and patient care at events. Every year thousands of South Australians benefit from the care of our volunteers – whether it be at countless events across the state or in times of State Emergency, St John SA volunteers are always there to help. Our services span all age groups with our young people being taught both first aid and transferrable life skills, and the older and socially isolated members of the community being provided with companionship and support through wellness and reablement-focused programs.

How we helped

Structure

Chair of the Board’s report

Supporting our people

Chief Executive’s report

Board

Highlights

Strategic Plan

OUR MISSION To ensure wellbeing of all South Australians is improved through St John SA’s delivery of innovative, client-centred and evidence-based health, community and educational products and services. All our work is underpinned by a professional network of volunteers and staff.

OUR MOTTO The international and national work of St John follows the mottos which we align ourselves to today: For the Faith and in the Service of Humanity. We are part of the international St John movement – The Order of St John is formally known as The Most Venerable Order of the Hospital of Saint John of Jerusalem, first constituted by Royal Charter in 1888.

OUR VALUES

OUR VISION To create a safe, supported, engaged and resilient South Australian Community.

What we do Event Health Services

Funding Funding

Community Care

Financials - Treasurer’s report

First Aid in Schools

TEAMWORK

Auditor’s and Director’s Declaration

Youth engagement

Independent Auditor’s report

Education and products

Statement of Comprehensive Income

State Emergency response

Statement of Financial Position (Balance Sheet)

History and heritage

Statement of Cash Flows

INTEGRITY

Year in review Chair of Operations/Commissioner’s report

Glossary/References

Community Care - Chair’s report

HIGH QUALITY SERVICES

Training Services - Chair’s report

Thank you

Our people

Honours and awards

St John Ambulance SA acknowledges and pays respect to Australia’s Aboriginal and Torres Strait Islander Peoples; the Traditional Custodians of the Lands, Waterways and Skies across Australia. We thank you for sharing and for caring for the Land on which we are fortunate to live, work and learn. We pay our respects to Elders past, present and emerging.

DIVERSITY

Members of the Order

Sponsors and supporters

Positive stakeholder engagement

Governance Governance statement

RESPECT

Regulatory and legislative environment

St John Ambulance Australia SA Inc Annual Report 2021/22

2021/22: HOW WE HELPED

OUR PEOPLE

COMMUNITIES HELPED

EDUCATION & PRODUCTS

VOLUNTEER HOURS

EVENT HEALTH SERVICES VOLUNTEERS 562 CADETS AND JUNIORS 341

Each year, St John SA has a positive impact on tens of thousands of South Australians through the provision of first aid at events, training and products, youth development and social inclusion programs. In times of State Emergency, such as bushfires and floods, St John SA volunteers can be called upon as part of the State Emergency Management Plan to provide support to other emergency services. The ongoing training and accreditation process our volunteers go through ensures that they are highly skilled and equipped to serve our community with the highest level of care at all times. Discover our impact from the 2021/22 financial year.

45,298 FIRST AID EVENT DUTY HOURS 1 29,906 TRAINING HOURS 1 12,483 COMMUNITY CARE HOURS 2,580 HERITAGE CONSERVATION HOURS

17,448 PATIENTS TREATED 2,000 EVENTS & EMERGENCIES ATTENDED

48,149 PUBLIC TRAINING CERTIFICATES ISSUED 334,301 PUBLIC TRAINING HOURS

COMMUNITY CARE VOLUNTEERS 220 129 STAFF (89.90 FULL TIME EQUIVALENT) HISTORICAL SOCIETY VOLUNTEERS 28

337 COMMUNITY CARE CLIENTS

$2,318,635 FIRST AID KITS & EQUIPMENT IN SA HOMES, WORKPLACES & CARS

4,183 SCHOOL CHILDREN FIRST AID TRAINED

$3,506,010 EVENT HEALTH SERVICES 3 $139,627 HISTORY & HERITAGE CONSERVATION VALUE OF VOLUNTEERING HOURS 2 $

1 Hours based on internal reporting year 1 December 2020-30 November 2021. 2 The updated volunteer dollar replacement hourly rate figure for 2021/22 is $46.62 per hour and was provided by Volunteering SA/NT. The basis of this calculation is taken from the biannual Australian Bureau of Statistics (ABS) average weekly earnings figures for Australia. This methodology follows Associate Professor, Dr Lisel O’Dwyer’s (previously Prof Duncan Ironmonger) approach to calculating a dollar value figure for volunteering, and is one of the calculations that forms the overall value of

$581,957 COMMUNITY CARE PROGRAMS

$4,227,594 TOTAL VALUE OF VOLUNTEERING HOURS

volunteering figure. 3 Duty and training.

St John Ambulance Australia SA Inc Annual Report 2021/22

CHAIR OF THE BOARD’S REPORT

It gives me great pleasure to report a successful 2021/22 financial year for St John SA, both in the organisation’s contribution to the community and its financial performance. Whilst traditionally many organisations measure success through purely financial measures, I believe the most important measure of success for St John SA is the profound and unwavering community impact we continue to have on the South Australian community at large. The 2021/22 financial year saw us remain at the forefront of the first aid industry through providing first aid at events, training and products. Our growth in financial performance has allowed us to continue to provide these vital community services at the highest level while maintaining the quality of service that is synonymous with St John SA. Once again, our volunteers were kept busy year-round, covering an impressive 2,000 events, throughout which they treated 17,448 patients during their 45,298 duty hours. On behalf of the Board of Directors, I would like to extend my sincere appreciation and thanks to each and every one of our volunteers on this immense effort and sacrifice in order to support the South Australian community, and more broadly, our health system by reducing the burden on medical facilities throughout the state. The end of the 2021/22 financial year saw 48,149 public first aid course certificates delivered and over 330,000 hours provided of public and community training. It is comforting to know so many people in the community have received high quality, lifesaving first aid education from our highly trained St John SA Commercial Trainers. This high-quality training is part of our ongoing community impact to support the wellbeing of the wider South Australian community. In December of 2021, St John SA presented National Emergency Medals to volunteers who assisted during the 2019/20 bushfires. The awards were presented by Her Excellency the Honourable Frances Adamson AC, Governor of South Australia and Deputy Prior, St John Ambulance SA to 43 volunteers who volunteered their time and expertise during a national emergency. These amazing volunteers provided first aid care and support to those impacted by the fires and their communities. An amazing effort again by our volunteers who are always there for the South Australian

community in times of hardship and crisis.

each meeting and share information about St John SA including business updates and the future direction of St John SA operations. Concluding, I would like to extend my gratitude to the St John SA community. You are the heart and soul of our organisation. It takes a special type of person to willingly and generously devote their time and passion to helping others while simultaneously playing a significant role in advancing the mission and vision of St John SA. Thank you for the vital role you all play within St John SA and I look forward to working together towards an even stronger St John SA with even more community impact in 2022/23.

The St John SA Youth Development program also continues to prosper with 341 Cadet volunteers accruing an impressive 3,624 duty hours and 5,789 in training hours. A significant commitment was also dedicated to their education and continued learning with 90 proficiency certificates awarded throughout the year. These certificates assist our youth members in learning a range of important life skills to develop the tools, confidence and compassion to have a positive impact on the South Australian community. St John SA continues to provide an enjoyable, and engaging platform for youth members to contribute to develop key first aid, life and social skills whilst contributing to their community. I am also happy to report that the 2021 St John Ambulance SA Christmas Home and Lifestyle Lottery was successful for another year. A big thank you to St John SA staff members and to all of those from the South Australian community who showed their support by purchasing tickets. We are grateful that our annual Christmas Home and Lifestyle lottery allows us to continue to deliver our volunteer and community programs. This display of generosity is the reason we exist as an organisation and we look forward to being able to offer another rewarding campaign for the 2022 St John Ambulance SA Christmas Home Lottery. In relation to the Board composition, I am joined by a number of accomplished and knowledgeable professionals, and would like to take the opportunity to recognise their contributions to St John SA throughout 2021/22. We welcomed Shane Bolton to the Board as an Elected Director in November 2021, and Sef van den Nieuwelaar as Chair of Community Care in February 2022. I am extremely grateful for the knowledge, expertise and passion these professionals bring to the organisation and I look forward to working with all of them in the future. The Board were fortunate to be able to attend a number of Board meetings throughout the year at a range of our St John SA division centres around South Australia. We attended the Noarlunga and Mt Barker Centres and were thrilled we got to spend time with volunteers from the respective Teams. Being able to engage with and listen to member’s journeys enabled the Board and Executives to learn what motivates them to volunteer with St John SA. We were able to meet Leaders at

Pro Fide, Pro Utilitate Hominum.

Karen Limb Chair of the Board

Annual Report 2021/22 11

St John Ambulance Australia SA Inc

CHIEF EXECUTIVE OFFICER’S REPORT

It is my pleasure to report on the activities of St John Ambulance SA over the past twelve months as we have slowly transitioned into the world we knew prior to the pandemic. I’m proud of the way St John SA staff, volunteers and members have continued working together to support the South Australian community during this time. Our valuable community impact for 2021/22 was made possible by our amazing team of 562 dedicated Event Health Services volunteers who attended over 2,000 community events, treating 17,448 patients and contributing more than 45,000 volunteer hours equating to a value of $3,506,010. The work of St John SA would simply not be possible without our dedicated volunteers and their impact of generously giving their time and expertise to the community simply cannot be measured in numbers alone. The St John SA Case for Change was implemented last financial year in order to address declining volunteer numbers and seek new opportunities across the organisation. I am pleased to report on the progress made within these areas with notable achievements including the appointment of the Director of Training, Katrina Hansen, and the launch of our e-Academy. We also released a new Code of Conduct and track new volunteer experiences. We have also appointed a Manager Event Volunteer Operations as we look forward to establishing an annual volunteer- focussed event in 2023. Another focus of our Case for Change was re-mapping of the Event Responder 22 course, and I am pleased to say we have recruited over 200 new volunteers. Our Community Care program continued to offer a variety of individually tailored services to South Australians at risk of social isolation. Over 330 clients were empowered to remain independent, continuing to be active contributors to their community. A notable achievement has been the trial of a new transport service within Community Care and planning for nationwide service changes. In February, St John SA installed a defibrillator at the Encounter Bay boat ramp following a series of serious medical incidents at this popular holiday location. This initiative was an idea proposed by St John SA initially with the objective of contributing to increasing the chances of survival of Sudden Cardiac Arrest in

South Australia. In cases of Sudden Cardiac Arrest, time is very much of essence; statistics show only one in ten people survive a cardiac arrest outside of hospital. By placing defibrillators in locations where large groups of people gather, lives can be saved which is why St John SA was thrilled to have teamed up with the Victor Harbor Council to bring lifesaving equipment to the Encounter Bay community. We aim to supply publicly accessible defibrillators to more council areas across South Australia in the future. implementing this plan, we hope to not only increase our corporate understanding of reconciliation, but build a personal journey of reconciliation for all St John SA people. One of our organisational values is diversity – and importantly it includes developing and maintaining our focus on reconciliation activities across everything that we do. Through this plan, we will strive to improve Aboriginal and Torres Strait Islander employment and volunteering outcomes. At the centre of everything we do is our vision, mission, and values, which guide our charitable work in the community. The St John SA lotteries have seen ongoing success with two lotteries completed last financial year, including our tier one campaign, the St John Home and Lifestyle Lottery and our tier two campaign, the St John Autumn Cash Lottery. Thank you to all South Australians who purchased tickets in these lotteries. Our annual charity Golf Day was held in November, a key event in our fundraising calendar. The vital funds raised on the day go towards our First Aid in Schools program – training South Australian primary school children in lifesaving first aid skills. Our First Aid in Schools program continued to see increasing success with 21 schools involved, allowing us to train 4,183 students in First Aid over 5,228 hours. Our St John SA Golf Day would not be possible without our incredible sponsors and partners who play an integral part in supporting the lifesaving work that St John SA carries out every day. I would like to make a special mention to our Presenting Partner, Drakes for continuing their incredible support enabling us to undertake our ongoing charitable work within the South Australian community. St John SA rolled out our Reconciliation Action Plan (RAP) contributing to reconciliation with Aboriginal and Torres Strait Islander peoples. Through

I am incredibly proud to be leading an organisation with a clear vision for the future as we look ahead at what possibilities await us in 2022/23. I would like to acknowledge the outstanding team work of our volunteers and staff, and acknowledge them for their brilliant achievements. I would also like to say a special thank you to our sponsors and donors who assist us in continuing our work within the community. A huge thank you to my executive team and the senior management team who so ably lead our St John people. Lastly, I would like to thank the volunteer Board of St John SA for their generous input of their time and knowledge. I am proud to be part of such a high-achieving team making a difference to the lives of so many South Australians. I look forward to another exciting year, with St John SA leading the way in all things First Aid, training and social inclusion.

For the Faith and in the Service of Humanity.

Mark Groote Chief Executive Officer

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St John Ambulance Australia SA Inc

2021/22 HIGHLIGHTS

July 2021

scope of practice. This program also provides a mix of accredited and non- accredited training that is fully contextualised to the ER role.

Autumn Cash Lottery The introduction of the St John SA Autumn Cash Lottery. With $335,000 in prizes to be won, the Autumn Cash Lottery made available 24,000 tickets available to the public. Pregnancy Babies and Children’s Expo St John SA attended the Pregnancy Babies and Children’s Expo in May 2022, Australia’s largest and the world’s longest running early parenting event.

Sheffield Shield St John SA EHS volunteers provided coverage at the 2021 Sheffield Shield at Adelaide Oval. Awards Day Members recognised for their service. Among those a Margaret Corkhill Encouragement Award and a Robert Britten-Jones Award for training excellence.

January 2022

AFL and SANFL games at Adelaide Oval St John Ambulance SA Event Health Services (EHS) volunteers covered a range of AFL and SANFL games. Light Creatures The St John SA EHS volunteers attended Light Creatures at The Adelaide Zoo. This event is an evolving celebration of conservation exploring the historic precinct to encounter new up close and immersive experiences.

St John SA eAcademy St John SA eAcademy went live. The eAcademy is an online learning management system offering training to St John staff and volunteers. Stryker Stretchers and Stair Rescue Chairs Installed Stryker Stretchers and Stair Rescue Chairs installed at Adelaide Entertainment Centre and Hindmarsh Stadium. Adelaide Showgrounds Contract Renewed The contract between the Adelaide Showgrounds and St John SA to provide first aid and medical services at the venue was renewed for 5 years. National Cadet Competitions A National consensus resulted in the National Competitions also being cancelled for 2022. This was primarily due to difficulties in running them online in 2021. Movie Night at the Drive In - Westside Story St John SA held a Movie Night at the Drive In feauturing the movie Westside Story, raising funds for First Aid in Schools (FAiS). Ambulance Surge Capacity The St John SA EHS team supported SA Ambulance Service during the pandemic by providing Ambulance Surge Capacity (urgent and routine intra hospital transfers). St John SA provided two ambulance vehicles with Registered Paramedics, Ambulance Officers and Patient Transport Officers during February 2022, April 2022 and July 2022. Overall, we provided care to and transported 197 patients and travelled a total of 6,167 kms. eAcademy launched New online learning platform (eAcademy) launched to support blended learning for our Operations Members. This also supports face-to-face workshops being used for practical based learning instead of the more traditional lecture style. This means our Members spend more time practicing their skills in a learning environment before using them for real events. February 2022

March 2022

WOMADelaide WOMAD returned to its pre Covid venue and crowd size. A field hospital was set up on site at the event with St John SA Event Health Services paid staff and volunteers in attendance. One patient treated by the St John SA team at the event suffered anaphylaxis from a wasp sting and was provided life saving care. Provide First Aid 100% Online Trialled 100% online delivery of Provide First Aid (PFA) with St John SA staff at participants.

November 2021

June 2022

August 2021

Christmas Pageant St John SA EHS volunteers provided coverage at the Adelaide Christmas Pageant at Adelaide Oval. Schoolies St John SA is ensured the medical safety of all our Year 12 Graduates of 2021 as they celebrated Schoolies at Victor Harbor. The St John SA M*A*S*H style Medical Centre was made available to all attendees of the festival, staffed with St John SA Doctors, Paramedics, Nurses and Medics. We also provided coverage at two of the caravan parks in the area. Charity Golf Day More than 140 business leaders took to the green for the St John SA Golf Day event, raising funds for First Aid in Schools (FAiS).

Social media milestone St John SA’s Instagram followers reaches 1,300 followers.

State Cadet Competitions State Competitions were held at Prospect Centre on Aug 29th 2021. Youth members from across the state competed for the state championship. Youth members entered into multiple categories including first aid, drill, and food tray. For the first time the ‘Youth Member of the Year’ and ‘Youth Leader of the year’ categories were held separately and the winners were announced at Awards Day.

St John Day St John SA celebrated St John Day by working with Adelaide Oval and the Convention Centre to light up red and green to honour St John’s past, present and future and the long history of serving humanity. Regional Cadet Competitions Youth Members competed within their regions for the chance to compete at the State Competitions. A range of first aid knowledge, the ability to provide quality care under pressure were tested. Our youth members, again, showcased their knowledge, resilience, humility, and teamwork. Movie Night at the Drive In – Elvis St John SA held a Movie Night at the Drive In feauturing the movie Elvis, raising funds for First Aid in Schools (FAiS). Life saved St John SA Volunteers saved the life of marathon runner, Michael Inverarity at the Pichi Richi Marathon that took place from Port Augusta to Quorn through the majestic Pichi Richi pass on Sunday June 26. Michael suffered a cardiac arrest when our trained first aid volunteer officers were passing by to assist another runner who had cut their head. Equipped with their training and an AED, they were able to save Michael’s life before phoning for an Ambulance on route to Quorn Hospital. Michael is now back to enjoying life with his wife and young family. Community Care Awards Community Care award recipients were acknowledged for their amazing achievements at celebratory lunches in each of the regions.

April 2022

ANZAC Day St John SA members came together to remember those who served and died at war, attending ANZAC Eve Youth Vigils, Dawn Services and Commemorations. Volunteers also attended in a response capacity. Provide First Aid 100% Online Launched PFA 100% Online and offered to general public as an alternative to face-to-face training.

September 2021

St John Home and Lifestyle Lottery Running from September through to December, St John raised much needed funds to support its volunteer network providing care to tens of thousands of patients each year. New First Aid Units St John implemented new First Aid Units of competency to ensure all training participants receive the latest and most up to date training.

Remembrance Day St John Ambulance SA covered 7 Remembrance Day events around SA.

December 2021

May 2022

Ashes Australia v England St John SA EHS volunteers provided coverage at the Ashes Australia v England game at Adelaide Oval. Santa’s Wonderland St John SA EHS volunteers provided coverage at Santa’s Wonderland at the Adelaide Showground.

National Volunteer Week We celebrated the amazing achievements of our kind-hearted volunteers with a city parade and public thank you.

October 2021

Restart a Heart Day On 16 October, St John Ambulance SA supported SA Ambulance Service as part of an international awareness campaign for cardiopulmonary resuscitation and defibrillation.

Tasting Australia St John SA EHS volunteers provided coverage at Tasting Australia 2022 held in Victoria Square.

Event Responder Program New Event Responder (ER) Program implemented that aligns with new clinical

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St John Ambulance Australia SA Inc

REDUCING THE IMPACT OF INJURY AND EMERGENCY

EVENT HEALTH SERVICES

St John SA Event Health Services is the leading provider of first aid and health care at events across South Australia. Through Event Health Services, we provide First Aid response and pre-hospital care to the attending public. St John SA volunteers are trained and equipped to respond to medical emergencies, from minor sprains through to serious medical trauma. All uphold a continual skills competency program delivering the latest in healthcare techniques. Couple this with comprehensive kits and lifesaving equipment and they are ready to respond should the worst happen. We continually monitor compliance with regulatory requirements and ethical standards to ensure accountability to the community, stakeholders and regulatory bodies. Our goal is to provide the South Australian community with the most professional, comprehensive and compliant Event Health Services. The commitment and generosity from our Event Health Services volunteers helps to shape St John as one of the most trusted charities in Australia.

Lowering the burden on the state’s healthcare system

Qualifications and training

Volunteers

Event Health Services attend premier events like the Royal Adelaide Show and Schoolies, as well as smaller events, reducing the impact of injury and hospital visits. 2,000

A continual national skills competency program ensures all volunteers are accredited to deliver the latest healthcare techniques.

A network of committed volunteers give freely of time, care and expertise to help fellow South Australians.

45,298 DUTY HOURS 1 44,160

562 ADULTS

EVENTS ATTENDED 17,448 PATIENTS TREATED 4 MAJOR VENUE COVERAGE

Bicycle Response Team (BRT)

ADMIN/OTHER SUPPORT HOURS 1 $3,506,010 TOTAL VALUE OF VOLUNTEERING HOURS 2 (DUTY AND TRAINING)

BRT crews use bikes kitted out with medical equipment, navigating crowds for a rapid clinical response.

1 EVENTS COVERED

29,906 TRAINING HOURS 1

Healthcare Professionals 45

Advanced Event Medics 22

Volunteer: www.stjohnsa.com.au/join-us Donate: www.stjohnsa.com.au/donate

Event Responders 74

Adelaide Central Arno Bay Balaklava Band

Noarlunga OSS Playford Prospect Centre Pt Adelaide Pt Lincoln Pt Pirie Salisbury Unley Victor Harbor Waikerie West Torrens Whyalla/Pt Augusta Woodville

Berri/Barmera Campbelltown Clare Gawler Gilbert Valley Limestone Coast Mallala Mitcham/Col Light Gardens Mt Barker Murray Bridge

28 DIVISIONS

Event Medics 88

Annual Report 2021/22 17

St John Ambulance Australia SA Inc

ENHANCING QUALITY OF LIFE

COMMUNITY CARE

The St John SA Community Care program is focused on creating a sense of purpose, enjoyment and meaning in life through support and companionship to the elderly and those at risk of social isolation in the community. Our team of passionate and dedicated volunteers are matched on a one-to-one basis to accommodate shared interests and goals to build an empowering volunteer-client relationship. The Community Care program centres its activities on wellness and reablement to allow for clients to retain independence and continue to live their lives in a way that is meaningful to them. With guidance and support by the Community Care team, volunteers create tailored activities with a view of activities to “do with” rather than “do for”.

Community Care program

Volunteers

4 COMMUNITY CARE REGIONS IN METROPOLITAN ADELAIDE

Extending the gift of friendship as a volunteer can include home visiting or outings, help with shopping or a friendly chat, to improve quality of life. 337 COMMUNITY CARE

A network of volunteers makes a life-changing difference by building bridges to community involvement, independence, self-esteem and confidence.

12,483 VOLUNTEER HOURS $581,957 VALUE OF VOLUNTEERING HOURS 1

North East South West

CLIENTS MAINTAINING THEIR INDEPENDENCE WITH SOME SUPPORT 106 Male (31%) 231 Female (69%) 220 COMMUNITY CARE VOLUNTEERS 55 Male (25%) 165 Female (75%) 6 COMMUNITY CARE SUPPORT TEAM (Headcount, not Full Time Equivalent) 2 Male (33%) 4 Female (67%)

SPECIALISED SERVICES PROGRAM (METRO-WIDE) - Treasured Stories Program

Funding

Commonwealth Government Department of Health – Commonwealth Home Support Program (CHSP)

Commonwealth Government Department of Health – Community Visitors Scheme (CVS) Home Care and Residential Care

The Community Visitors Scheme (CVS) activity received grant funding from the Australian Government.

Volunteer: www.stjohnsa.com.au/join-us Donate: www.stjohnsa.com.au/donate

Commonwealth Home Support Program Funded by the Australian Government Department of Health. Visit the Department of Health website: http://www.health.gov.au/ for more information. Although funding for this program has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

1 The updated volunteer dollar replacement hourly rate figure for 2021/22 is $46.62 per hour and was provided by Volunteering SA/NT. The basis of this calculation is taken from the biannual Australian Bureau of Statistics (ABS) average weekly earnings figures for Australia. This methodology follows Associate Professor, Dr Lisel O’Dwyer’s (previously Prof Duncan Ironmonger) approach to calculating a dollar value figure for volunteering, and is one of the calculations that forms the overall value of volunteering figure.

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St John Ambulance Australia SA Inc

FIRST AID IN SCHOOLS

HELPING KIDS STAY SAFE AND RESPOND SAFELY TO AN EMERGENCY

The First Aid in Schools (FAiS) program is built on empowering children to recognise and act in an emergency. St John SA believe you are never too young to learn first aid skills that could mean the difference between life and death. Delivered completely free of charge, our FAiS teaches South Australian primary school children lifesaving skills to give them the confidence to act in an emergency. A qualified St John SA First Aid Trainer visits schools and tailors the program to suit the age group. Students learn how to recognise an emergency, how to call 000 for an ambulance, manage a range of basic injuries, deal with an unconscious person, and for the older students, how to perform cardiopulmonary resuscitation. Aligned with core competencies identified within State and National Curriculum, children can develop their skills over time. Teaching first aid also provides a useful introduction for those that are interested in joining the St John SA Youth Development program. Upon completion, students receive a gift bag with educational tools to help them continue their learning beyond the classroom.

School participation

Volunteers

HOW IT WORKS

First Aid in Schools fits within the South Australian Curriculum, Standards and Accountability Framework and the Australian Curriculum: Health & Physical Education Learning Area. 21 SCHOOLS INVOLVED Children enjoy the interactive, group-based training which encourages peer-supported learning. The program is reflective of school grades for age-appropriate first aid training delivery. 4,183 GRADUATES Student graduates

A team of specialist trainers instills the skills and confidence to respond safely to emergencies, with students able to continue an interest through St John SA Youth Development program. 2 TRAINERS 2 Female 1 STAFF COORDINATOR (0.4 FULL TIME EQUIVALENT)

• Sessions of 45 minutes to 2 hours. • Starts with the basics: identifying danger, checking for response and calling Triple Zero (000), through to specific incidents common with children, like anaphylaxis, asthma and choking. • Interactive group-based training techniques encourage peer-supported learning. • Program is divided into school grades: R-2, 3-4, 5-6, and 7. • Available in public and private primary schools.

Training hours

5,228 CLASSROOM EDUCATION HOURS

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St John Ambulance Australia SA Inc

YOUTH ENGAGEMENT

SKILLS FOR TOMORROW’S LEADERS AND HEALTHCARE PROFESSIONALS

St John SA is developing tomorrow’s leaders. Our Youth Development program includes everyday kids doing extraordinary things in the South Australian community. The program teaches first aid and a range of transferrable life skills to children aged 11 to 17 through various engaging activities. These life skills are important to help them develop the tools, confidence and compassion to contribute to the community in a positive way. SACE points and proficiency badges can be earnt along the way as they engage in a number of personal development and leadership opportunities through a range of fun camps and competitions. Once qualified, they can start attending a range of selected events and provide first aid to our community under the supervision of our highly qualified adult members. The Youth Development program is focused on providing a fun, safe and engaging platform for young people to contribute to the community while developing first aid, life and social skills.

Little lifesavers

Skill development

21 CADET DIVISIONS

We enable young people to develop life skills like teamwork, communication and organisation, as well as gaining the knowledge to save a life. But most of all, being a cadet is about having fun! 4 JUNIORS 8-11 1 Male (25%) 3 Female (75%) 337

Our young people aim for proficiency and Grand Prior’s badges, SACE Units and state/national competition participation, all of which deliver a broad set of skills.

Blackwood Campbelltown

Pt Pirie Tea Tree Gully Unley Victor Harbor West Torrens Whyalla Woodville

Gawler Glenelg Mallala Metro Youth Mitcham/Col Light Gardens Mt Barker Mt Gambier Noarlunga Playford

90 PROFICIENCY CERTIFICATES 2 JUNIOR INTEREST CERTIFICATES 4 YOUTH LEADERSHIP COURSE PARTICIPANTS

Prospect No 1 Prospect No 2 Pt Adelaide No 2

CADETS 11-17 132 Male (39%) 205 Female (61%) 218 YOUTH MEMBERS 18-25 76 Male (35%) 142 Female (65%) 11,578 CADET HOURS 1 (up to 18 years of age)

Join Cadets: www.stjohnsa.com.au/join-us Donate: www.stjohnsa.com.au/donate

1 Hours based on internal reporting year 1 December 2020-30 November 2021.

Annual Report 2021/22 23

St John Ambulance Australia SA Inc

EDUCATION & PRODUCTS

EQUIPPING SOUTH AUSTRALIANS WITH SKILLS AND EQUIPMENT TO SAVE LIVES

Since 1883, St John has been saving lives and empowering the community through first aid training courses and products. As the leader in first aid training in not only South Australia but Australia at large, St John offer a range of accredited and non-accredited first aid courses to suit all industries and skill levels. Ranging from basic resuscitation to advanced life support, and even various industry-specific courses, there’s a course to suit everyone. St John SA is an approved training provider with Safework SA and a member of the Australian Resuscitation Council. All first aid course content is regularly audited against requirements for the Registered Training Organisation governing body, Australian Skills Quality Authority. Here at St John SA, we stock an extensive range of first aid products, now from our very own online store that was launched in early 2021. All products are TGA approved and confirm to all applicable standards. Alongside our range of products, we also offer free restocking services for South Australian businesses. Our team will audit and replenish the contents of kits and guide the business through ongoing first aid compliance.

Learning how to save a life

Kits and equipment

Tailored training courses

Accredited and non-certificate training courses are delivered at St John SA training centres across the state, and on-site at participant venues. 334,301

As part of our commitment to make first aid available to everyone, we offer a range of products and equipment. These include products for personal use, workplace compliance, home and vehicle use. A workplace restocking service is also available.

Bespoke courses are provided to organisations like MFS, SAPOL, Allwater, SA Power Networks, SA Water and schools. 3,343 TAILORED COURSE TRAINING CERTIFICATES

Arno Bay Balaklava Blackwood

Mt Gambier Murray Bridge Prospect Pt Lincoln Pt Pirie Riverton Semaphore Unley Victor Harbor Whyalla Woodville

PUBLIC FIRST AID TRAINING HOURS 48,149 TRAINING CERTIFICATES

Camden Park Campbelltown Clare Elizabeth

Gawler Mallala

Mitcham Modbury Morphett Vale Mt Barker

25 PUBLIC TRAINING VENUES

Product sales

36% Components

0.25% Books, posters & stickers

21% First aid kits

Volunteer: www.stjohnsa.com.au/eventfirstaid Donate: www.stjohnsa.com.au/donate

42% Defibrillators

St John SA delivers any nationally recognised training in partnership with RTO 88041 St John Ambulance Australia Ltd.

Annual Report 2021/22 25

St John Ambulance Australia SA Inc

STRENGTHENING SA’S ABILITY TO PREPARE, RESPOND AND RECOVER FROM EMERGENCY

STATE EMERGENCY RESPONSE

Driven by community impact and as the key first aid providers within the State Emergency Management Plan, St John SA is focused on increasing the state’s preparedness, response and recovery capacity in the event of a State Emergency. As part of the Ambulance and First Aid Functional Service, we can readily mobilise responders to provide support to emergency services during times of disasters such as bushfires, floods, extreme weather events, and unprecedented events like the pandemic. We value the multi-agency approach the State Emergency Management Plan fosters for times of State Emergencies or disaster so that the South Australian community can be most effectively supported and protected.

Responsibilities

Readiness to respond

State-wide resources/coordination 562 OPERATIONS ADULTS 45

Provide a structured command, communications and logistics capacity under the Ambulance & First Aid Functional Service - First Aid Functional Group:

First response crews are backed by state-wide infrastructure including fleet vehicles, comprehensive medical equipment, command, communications and logistics capabilities. 28 MOBILE FIRST AID UNITS (STRETCHER CAPABLE) 15 SUPPORT FLEET (VEHICLES) 1 COMMAND/ COMMUNICATIONS UNIT 1 ST JOHN SA STATE OPERATIONS CONTROL CENTRE

• •

Activate/deploy personnel

First aid/casualty triage (on scene/treatment centres/hospitals/welfare facilities) Patient evacuation (excluding rescue)

HEALTHCARE PROFESSIONALS 24/7 STATE DUTY OFFICER & DISASTER RESPONSE COORDINATOR, PAGERS & GOVERNMENT RADIO NETWORK

• •

Communications

10 DAYS OF SUPPORT AT EMERGENCIES (bushfires, extreme weather events) 1 PERIODS ON STANDBY

STATE EMERGENCY MANAGEMENT ARRANGEMENTS

STATE EMERGENCY MANAGEMENT PLAN Emergency/Disaster response

STATE GOVERNMENT AGENCIES SA Health, Dept of Human Services, Emergency Services

ST JOHN AMBULANCE AUSTRALIA Interstate and International Development/Assistance

Working relationships with key stakeholders

Volunteer: www.stjohnsa.com.au/join-us Donate: www.stjohnsa.com.au/donate

Established working relationships with key emergency service providers enable us to respond cohesively.

SA AMBULANCE SERVICE (SAAS) Service agreement

ST JOHN AMBULANCE AUSTRALIA SA INC Volunteer and staff response Statewide resources, vehicles and equipment *

SA AMBULANCE SERVICE (SAAS)

Emergency service stakeholders:

SA Police SA Ambulance Service Country Fire Service State Emergency Service Metropolitan Fire Service SA Sea Rescue Squadron Surf Life Saving SA

EMERGENCY SERVICES ORGANISATIONS

AMBULANCE AND FIRST AID FUNCTIONAL SERVICES Functional Support Group

*Including 24/7 State Duty Officer & Disaster Response Coordinator, Pagers & Government Radio Network

SURF LIFE SAVING SA INC

Annual Report 2021/22 27

St John Ambulance Australia SA Inc

HISTORY & HERITAGE

DISCOVERING, SHARING AND PRESERVING OUR HERITAGE FOR FUTURE GENERATIONS

Our dedicated team of Historical Society volunteers work tirelessly to collect, manage, preserve and research artefacts that reflect the history of the Order of St John and St John Ambulance. Many of these elements are on display in the new Brighton St John SA Historical Museum, which is open for members of the public to enjoy. Coupled with the extensive knowledge our Historical Society volunteers have of St John, the museum is a treasure trove of St John international history and memorabilia that dates back to 900 years ago. Each year, a Historical Seminar is held where the St John Historical Societies across Australia gather and subsequently publish an annual journal. This journal holds a captivating record of the St John history that ensures these important stories and moments in time are documented for future generations to enjoy.

The Museum

Volunteers

Research into the advancement of first aid techniques, kits and equipment can be viewed at the St John Ambulance Historical Society Museum.

The Historical Society is run entirely by a committed team of volunteers who use their expertise to research, document and share our rich history. 2,580 HOURS OF VOLUNTEER TIME $139,627 VALUE OF VOLUNTEER HOURS 1 $

Visit the museum:

7 Arundel Road, Brighton

Friday 10:30am-12:30pm Sunday 1:30pm-3:30pm

7 ARUNDEL ROAD, BRIGHTON

Group visits can be arranged at other times, contact museum@stjohnsa.com.au

LOCATION 247 VISITORS 28 VOLUNTEER MEMBERS

The Historical Society has more information on their Facebook page: facebook.com/StJohnSAHistoricalSociety

19 male (73%) 8 female (27%)

St John SA establishes a single State Ambulance Service.

St John Ambulance Brigade formed providing first aiders at events.

St John Ambulance Australia granted status of Commandery.

First Aid in Schools program established.

St John SA celebrates its 135 th anniversary.

St John begins in South Australia teaching First Aid.

Community Care program established (first known as Neighbourhood Care).

St John adopts multi-national leadership (priories other than London’s Grand Priory).

1885

1914

1952

1991

1992

2004

2013

2022

1888

1936

1941

1946

1988

1999

2015

2020

Queen Victoria grants St John the status of a British Royal Order of Chivalry.

St John Ambulance Historical Society in SA founded.

Launch of Provide First Aid 100% Online

Role formalised under the State Emergency Management Plan.

Bicycle Response Team launched.

Ambulance service transitioned to SAAS.

Cadets established in South Australia.

St John Ambulance Australia becomes a Priory.

Annual Report 2021/22 29

St John Ambulance Australia SA Inc

CHAIR OF OPERATIONS/COMMISSIONER’S REPORT

As I look back on the 2021/22 financial year, and as my first year serving as the Chair of Operations/Commissioner, I feel proud and fortunate to have had the opportunity to spend time with volunteers and members, working towards forming an even better volunteer experience. The 2021/22 financial year presented a range of exciting opportunities, as well as a number of challenges as a result of COVID. Needless to say, I am proud of how the St John SA volunteering team rose to the challenge and kept servicing the South Australian community, upholding their unparalleled level of high-quality service. St John SA remains the leading provider of Event Health Services in the state, and we have again invested significantly in training and reaccreditation to ensure that our members are skilled, confident and ready to perform their duties. There were a lot of events to keep us busy during the 2021/22 financial year with Schoolies, WOMADelaide, cricket, AFL, SANFL and the Christmas Pageant being attended by our Event Health Services team. We are extremely fortunate to have such a strong cohort of devoted volunteers who selflessly give their time to support the South Australian community. In the last year alone, our volunteers contributed an impressive 45,298 hours at 2,000 events with 17,448 patients treated. St John SA is incredibly appreciative and proud to have devoted volunteers making these numbers possible. These numbers further illustrate the substantial impact our Operations team has on the South Australian community’s health and safety. The event attendance and patients treated were not the only projects keeping our volunteers busy, however. They also managed to accumulate 29,906 training hours to ensure clinical skills and first aid best practice were maintained at all times. Additionally, 44,160 administration and support hours were contributed to assist with our volunteer programs running seamlessly. These administration and support hours are vital to make our community work possible. St John SA also commenced a review of the adult recruitment and retention strategy, looking at increasing adult member numbers. Further strategy and complementary marketing support will be developed and implemented during the 2022/23 financial Event Health and Medical Services

year in line with our goals and vision for member numbers in this space.

As we look to the year ahead, I look forward to the endless opportunities for St John SA and the chance to continue to share our positive impact with South Australian communities. Thank you to all the volunteers who selflessly give of their time for the benefit of the community, and the team of staff and Board members who provide support and guidance to allow the organisation to grow and evolve and better serve South Australians.

Emergency Preparedness

The 2021/22 financial year saw many of our Operations members actively contributing to fulfilling St John SA’s responsibilities under the State Emergency Management Plan by responding to callouts by providing Ambulance Surge Capacity. St John SA provided two ambulance vehicles with Registered Paramedics, Ambulance Officers and Patient Transport Officers during February and April 2022. Overall, we provided care to and transported 197 patients and travelled a total of 6,167 kms. Again, the high standard of skills and services that St John SA volunteers offer was required more than ever due to difficult circumstances for the South Australian community in times of State Emergency. With 341 Cadets and many dedicated adult volunteer leaders involved, our Youth Development program remains a priority under our Strategy 2025. The program had another strong year with our Cadet volunteers accruing an impressive 3,624 duty hours and 11,578 in training hours. A huge achievement and commitment to their education and continued learning with 90 proficiency certificates awarded throughout the year. State Competitions were held at Prospect Centre in August 2021 with Cadets from across the state competing for the state championship. St John SA Cadets competed in a range of first aid competitions showcasing their knowledge, resilience, humility, teamwork and ability to provide quality care under pressure. I first put on a St John uniform in the mid-1970s, and the organisation is a very different one now. However, what I do clearly remember from those days is the desire and commitment of St John members to make a difference, and I still see that shine through today. I have seen St John SA volunteers go from strength to strength with their commitment and resilience always paramount and I am proud to lead such a wonderful cohort of individuals. Youth Development

Professor Bill Griggs Chair of Operations/Commissioner

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