St John Ambulance SA Annual Report 2022-23

St John Ambulance Australia SA Inc. Annual Report 2022/23

2

St John Ambulance Australia SA Inc.

Annual Report 2022/23

3

Acknowledgement of Country St John Ambulance SA acknowledges and pays respect to Australia’s Aboriginal and Torres Strait Islander Peoples; the Traditional Owners of the Land on which we are fortunate enough to live, work and learn.

We acknowledge their enduring cultural, spiritual and emotional connection to Country, and pay our respects to Elders past and present.

Reconciliation Action Plan We are proud to work in a spirit of reconciliation towards a more diverse and inclusive St John Ambulance SA. Having completed our Reflect Reconciliation Action Plan (RAP), as an organisation we have been able to reflect on our cultural inclusivity and provide educational opportunities to members to understand and embrace the concept of reconciliation and apply it in their everyday lives. Our Reconciliation Action Plan Working Group (RWG) is comprised of passionate individuals who have championed the areas of relationships, respect, opportunities and governance in relation to reconciliation. We have shared our skills and knowledge in first aid and social support with Aboriginal and Torres Strait Islander communities, and embraced opportunities to learn and understand more about Aboriginal and Torres Strait Islander cultures and their rich history. As we continue on our journey of reconciliation, work is underway to develop our Innovate RAP and we look forward to continuing to work with Aboriginal and Torres Strait Islander Peoples and communities towards greater support and shared understanding.

4

St John Ambulance Australia SA Inc.

The charity that supports all South Australians St John Ambulance SA is a charity that has been supporting the wellbeing of South Australians for over 135 years. We help tens of thousands of people across the state each year through the delivery of health and medical services, first aid training and products, and social inclusion programs. Community resilience and wellbeing are at the heart of everything we do, and our dedicated volunteers and support staff carry out our range of programs and activities to this end. Our vision, mission and values Vision To create a safe, supported, engaged and resilient South Australian community. Mission To ensure wellbeing of all South Australians is improved through St John SA’s delivery of innovative, client-centred and evidence-based health, community and educational products and services. All our work is underpinned by a professional network of volunteers and staff. Motto The international and national work of St John follows the mottos which we align ourselves to today: For the Faith and in the Service of Humanity. We are part of the international St John movement – The Order of St John is formally known as The Most Venerable Order of the Hospital of Saint John of Jerusalem, first constituted by Royal Charter in 1888.

Values

Teamwork

Diversity

High Quality Services

Integrity

Respect

Strategic Plan Co-designed with volunteers, staff and other stakeholders, Strategy 2025 is St John SA’s guide that will see us through to 2025. You can read our Strategic Plan online by clicking here or scanning the QR code.

Annual Report 2022/23

5

Contents

Our impact

6 8 8

Chair of the Board’s report Chief Executive’s report What we do Health and Medical Services

10 12 14 15 16 18 20

Community Care First Aid in Schools

Youth

Education and products State Emergency Response

History and heritage

Year in review Chair of Operations/Commissioner’s report 22 Community Care Chair’s report 23 Training Services Chair’s report 24 Our people 26 Honours and awards 28 Members of the Order 30 Sponsors and supporters 31 Governance Governance statement 32 Regulatory and legislative environment 33 Our structure 34 Board 36 Financials – Treasurer’s report Auditor’s and Director’s Declaration Independent Auditor’s report Statement of Comprehensive Income Statement of Financial Position (Balance Sheet) Statement of Cash Flows Funding Funding 38

St John Ambulance Australia SA Inc.

6

Our Impact

Annual Report 2022/23

7

VALUE OF VOLUNTEERING HOURS $2,584,893 Health & Medical Services $518,648 Community Care programs $238,974 History & Heritage conservation $3,342,515 Total value of volunteering hours $

VOLUNTEER HOURS 30,494 First aid event duty hours 24,952 Training hours 11,125 Community Care hours 5,126 Heritage conservation hours COMMUNITIES HELPED 2,050 Events & emergencies attended 17,000 Clinical & non-clinical patients 284 Community Care clients 2,913 School children first aid trained

EDUCATION & PRODUCTS 332,021 Public training hours 40,774 Public training certificates issued $3,097,308 First aid kits & equipment in SA homes, workplaces & cars

OUR PEOPLE 488 Health & Medical Services volunteers 317 Cadets 208 Community Care volunteers 173 Staff (81.8 full time equivalent) 29 Historical Society volunteers

8

St John Ambulance Australia SA Inc.

Chair of the Board’s report

I am delighted to bring you the Chair of the Board report for the 2022-23 financial year at St John Ambulance SA and share some of the achievements and activities from across the organisation.

Click here to view the Chair of the Board’s report or scan the QR code below.

Mary Patetsos AM Chair of the Board

Mark Groote Chief Executive Officer Chief Executive Officer’s report 2,050 Events attended

It is my great pleasure to once again bring you the Chief Executive Officer’s report and share the community impact we have had at St John Ambulance SA in the 2022-23 financial year.

Click here to view the Chief Executive’s report or scan the QR code below.

Annual Report 2022/23

9

10

St John Ambulance Australia SA Inc.

Health and Medical Services

St John SA is the leading provider of event health and medical services in South Australia. With a dedicated team of volunteers and staff, we have an unmatched state-wide capability that enables us to excel at managing a broad range of events. From major stadium concerts to school fairs, our highly skilled team are trained to respond to all manner of medical presentations. The profound impact of our health and medical services volunteers is never felt more than when a life is saved. At the 2022 St John Awards Day and Investiture Ceremony, two Save a Life awards were presented to St John volunteers for their heroic efforts in saving the lives of Michael Inverarity and Lorraine Doyle-Butler. Both Michael and Lorraine suffered a cardiac arrest and had their life saved by St John volunteers who used their extensive training to provide effective CPR and apply a defibrillator to successfully resuscitate them. Community is at the heart of everything we do at St John, and there is no greater benefit to the community than saving lives.

Annual Report 2022/23

11

Reducing the impact of injury and emergency Lowering the burden on the state’s healthcare system Our health and medical services teams attend events every week of the year, including major events at Adelaide Oval, as well as smaller events like school sports days and fairs. Their presence at these events reduces the impact of injury and the need for hospital visits. 2,050 Events attended 3,168 Clinical patients treated 17,000 Total patient presentations * 5 Major venue coverage

Volunteers Our network of dedicated volunteers give their time, care and expertise to support the South Australian community. 488 Adults Bicycle Response Team (BRT) BRT crews use bikes kitted out with medical equipment, navigating crowds for a rapid clinical response. 8 Events covered 22 volunteer teams Adelaide Central

Arno Bay Balaklava Campbelltown Gawler Gilbert Valley Mallala Mitcham Mt Barker Mt Gambier Murray Bridge Noarlunga Playford Port Adelaide Prospect Pt Lincoln Pt Pirie Unley

Healthcare professionals: 47

Event Responders: 120

Victor Harbor West Torrens Whyalla/Pt Augusta Woodville

Event Medics: 91

Qualifications and training A continual national skills competency program ensures all volunteers are accredited to deliver the latest healthcare techniques. 30,494 1 Duty hours 27,376 1 Admin/other support hours $2,584,893 2 Total value of volunteering hours (duty and training) 24,952 1 Training hours

1 Hours based on internal reporting year 1 December 2021-30 November 2022. 2 The updated volunteer dollar replacement hourly rate figure for 2022/23 is $46.62 per hour and was provided by Volunteering SA/NT. The basis of this calculation is taken from the biannual Australian Bureau of Statistics (ABS) average weekly earnings figures for Australia. This methodology follows Associate Professor, Dr Lisel O’Dwyer’s (previously Prof Duncan Ironmonger) approach to calculating a dollar value figure for volunteering, and is one of the calculations that forms the overall value of volunteering figure. * This is an approximate figure that includes both clinical and non-clinical interventions.

12

St John Ambulance Australia SA Inc.

Community Care

The St John SA Community Care program is focused on creating a sense of purpose, enjoyment and meaning in life through support and companionship to older South Australians and those at risk of social isolation. Our team of caring and dedicated volunteers are matched one-to-one with clients based on shared interests and goals to build an empowering volunteer-client relationship. The Community Care programs have a wellness and reablement focus to allow for clients to retain independence and continue to live their lives in a way that is meaningful to them. One of our special clients, Geoffrey, celebrated his 100th birthday last year and his lovely volunteer, Annie, created a photo book for him with memories of some of the moments they had shared together during their social support sessions. This special momento has given Geoffrey and Annie a shared talking point, allowing them to reflect on wonderful memories that they treasure. It also serves as a lasting legacy for Geoffrey’s family and friends to enjoy too. 208 Community Care volunteers

Annual Report 2022/23

13

Community Care program Extending the gift of friendship as a volunteer can include home visiting or outings, help with shopping or a friendly chat, to improve quality of life. 284 Community Care clients 208 Community Care volunteers 6 Community Care support staff Volunteers Our compassionate and devoted volunteers make a meaningful difference in the lives of our clients by building bridges to community involvement, independence, self-esteem and confidence. 11,125 Volunteer hours $518,648 Value of volunteering hours 3 Funding Commonwealth Government Department of Health – Commonwealth Home Support Program (CHSP) Commonwealth Government Department of Health – Community Visitors Scheme (CVS) Home Care and Residential Care The Community Visitors Scheme (CVS) activity received grant funding from the Australian Government. Commonwealth Home Support Program Funded by the Australian Government Department of Health. Visit the Department of Health website: http://www.health.gov.au/ for more information. Although funding for this program has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government. 3 The updated volunteer dollar replacement hourly rate figure for 2022/23 is $46.62 per hour and was provided by Volunteering SA/NT. The basis of this calculation is taken from the biannual Australian Bureau of Statistics (ABS) average weekly earnings figures for Australia. This methodology follows Associate Professor, Dr Lisel O’Dwyer’s (previously Prof Duncan Ironmonger) approach to calculating a dollar value figure for volunteering, and is one of the calculations that forms the overall value of volunteering figure.

4 COMMUNITY CARE REGIONS IN METROPOLITAN ADELAIDE

North East South West

SPECIALISED SERVICES PROGRAM (METRO-WIDE) - Treasured Stories Program

14

St John Ambulance Australia SA Inc.

First Aid in Schools

The First Aid in Schools (FAiS) program is a community initiative that St John SA provides to primary schools free of charge. FAiS teaches vital first aid skills to students from Reception to Year 6, covering topics such as how to call an ambulance, dealing with an unconscious person, fundamental first aid principles, and even cardiopulmonary resuscitation (CPR) for older students. These skills are vital for life and we’re hopeful that early first aid education means these students will remember the importance of first aid and be active contributors to community resilience and safety throughout their life. School participation 28 Schools involved 2,913 Student graduates Trainers A team of specialist trainers instills the skills and confidence to respond safely to emergencies, with students able to continue an interest through the St John SA Youth Development program. 6 Trainers 1 (0.4 full time equivalent) Staff coordinator

First Aid in Schools fits within the South Australian Curriculum, Standards and Accountability Framework and the Australian Curriculum: Health & Physical Education Learning Area.

Annual Report 2022/23

15

Youth Development

Our Youth Development program teaches first aid skills to children aged 11 to 17. Once qualified they can start attending selected events and providing first aid to our community under the supervision of our highly qualified adult members. Beyond first aid, our young people learn a range of important life skills that see them develop the tools, confidence and compassion to contribute in a positive way to their community. Youth members can attend a range of fun camps and competitions and even earn proficiency badges and SACE points along the way. A number of personal development and leadership opportunities are available to empower our youth to explore their potential. We focus on providing a fun, safe and engaging platform for young people to contribute to the community whilst developing key first aid, life and social skills.

317 Cadets 4,870 Cadet hours 3 Grand Prior awards 88 Proficiency certificates 12 Youth leadership course participants

19 cadet teams Blackwood Campbelltown

Gawler Glenelg Mallala Mitcham/Col Light Gardens Mt Barker Mt Gambier Noarlunga

Playford Prospect Pt Adelaide Pt Pirie Tea Tree Gully Unley Victor Harbor West Torrens Whyalla Woodville

16

St John Ambulance Australia SA Inc.

Education & Products

Since 1883, St John has been saving lives and empowering the community through first aid training courses and products. As the leading provider of first aid training in South Australia, St John offers a range of accredited and non-accredited first aid courses to suit all industries and skill levels. Ranging from basic resuscitation to advanced life support, and even various industry-specific courses, there’s a course to suit every need. St John SA is an approved training provider with SafeWork SA and a member of the Australian Resuscitation Council. All first aid course content is regularly audited against requirements for the Registered Training Organisation governing body, Australian Skills Quality Authority. Our extensive range of first aid products allow businesses, communities and individuals to be first aid ready and increase their emergency preparedness. All products are TGA approved and conform to all applicable standards. Alongside our range of products, we also offer restocking services for South Australian businesses. Our team will audit and replenish the contents of kits to ensure they are always ready for first aid accidents and emergencies. Knowledgeable St John First Aid Advisors can also conduct a St John Safe Workplace First Aid Assessment to help businesses identify their first aid requirements and remain compliant. Learning how to save a life Accredited and non-certificate training courses are delivered at St John SA training centres across the state, and on-site at participant venues. 332,021 Public first aid training hours 40,774 Training certificates

First aid kits: 18.45%

Books, posters & stickers: 0.31%

Components: 36.57%

Defibrillators: 44.67%

Annual Report 2022/23

17

New in 2022-23 We introduced new first aid course offerings: • Provide First Aid 6 Hours with Online Theory Assessment • Mental Health First Aid for Older Persons • Youth Mental Health First Aid AED legislation: The External Defibrillators (Public Access) Act 2022 (the Act) commenced operation on 8 December 2022. The Act provides for the requirements about Automated External Defibrillators (AEDs) to be available in certain buildings, facilities, and vehicles in South Australia.

24 public training venues Adelaide

Berri Clare Elizabeth

Gawler Kadina Marion Modbury Morphett Vale Mount Gambier Mt Barker Murray Bridge Naracoorte Prospect Pt Augusta Pt Lincoln Pt Pirie Tanunda Unley x3 Victor Harbor Whyalla Woodville

Tailored training courses Bespoke courses are provided to organisations like MFS, SAPOL, Allwater, SA Power Networks, SA Water and schools. 4,985 Tailored course training certificates

St John SA acts as an agent for the delivery of nationally recognised training on behalf of St John Ambulance Australia (RTO 88041) who is offering this training.

18

St John Ambulance Australia SA Inc.

State Emergency Response

As a community organisation operating purely for the benefit of the South Australian community, we take our role in the State Emergency Management Plan very seriously. St John SA is a participating organisation within the Ambulance Services Functional Support Group of the State Emergency Management Plan, increasing the state’s preparedness, response and recovery capacity in the event of a State Emergency. We can readily mobilise responders to provide support to emergency services during times of bushfires, floods, extreme weather events, and unprecedented events like we experienced with the COVID-19 pandemic. One such example of this support in the past year involved engaging St John SA volunteers in the State Emergency Information Call Centre Capability (SEICCC) to provide support to those affected by the Riverland flooding event.

Annual Report 2022/23

19

Strengthening SA’s ability to prepare, respond and recover from emergency Responsibilities Provide a structured command, communications and logistics capacity under the Ambulance Services Functional Support Group: • Activate/deploy personnel • First aid/casualty triage (on scene/treatment centres/hospitals/welfare facilities) • Patient evacuation (excluding rescue) • Communications 62 Days of support at emergencies & SEICCC Working relationships with key stakeholders Established working relationships with key emergency service providers enable us to respond cohesively. Emergency services stakeholders: SA Police SA Ambulance Service Country Fire Service

Readiness to respond First response crews are backed by state wide infrastructure including fleet vehicles, comprehensive medical equipment, command, communications and logistics capabilities. 27 Mobile First Aid Units 15 Support fleet (vehicles) 1 Command/communications unit 1 St John SA State Operations Control Centre State-wide resources/coordination 488 Operations adults 47 Healthcare professionals 24/7 State duty officer & disaster response coordinator, pagers & Government Radio Network

State Emergency Service Metropolitan Fire Service SA Sea Rescue Squadron Surf Life Saving SA

20

St John Ambulance Australia SA Inc.

History & Heritage

St John SA establishes a single State Ambulance Service.

St John Ambulance Brigade formed providing first aiders at events.

St John Ambulance Australia granted status of Commandery.

St John begins in South Australia teaching First Aid.

1885

1888

1914

1936

1941

1946

1952

1988

Queen Victoria grants St John the status of a British Royal Order of Chivalry.

Cadets established in South Australia.

St John Ambulance Australia becomes a Priory.

St John Ambulance Historical Society in SA founded.

Community Care program established (first known as Neighbourhood Care).

1991

1992

Ambulance service transitioned to SAAS.

St John SA celebrates its 135 th anniversary.

History Trust of SA grant funding awarded for disaster management training for museum collections.

First Aid in Schools program established.

2022

1999

2023

2020

2015

2013

2004

Became custodians of Adelaide Carols by Candlelight.

Role formalised under the State Emergency Management Plan.

St John adopts multi-national leadership (priories other than London’s Grand Priory).

Bicycle Response Team launched.

Annual Report 2022/23

21

Our dedicated team of Historical Society volunteers work tirelessly to collect, manage, preserve and research artefacts that reflect the history of the Order of St John and St John Ambulance. Many of these elements are on display in the St John SA Historical Museum at Brighton, which is open for members of the public to enjoy. Coupled with the extensive knowledge our Historical Society volunteers have of St John, the museum is a treasure trove of St John international history and memorabilia that dates back to 900 years ago. Each year, a Historical Seminar is held where the St John Historical Societies across Australia gather and subsequently publish an annual journal. This journal holds a captivating record of the St John history that ensures these important stories and moments in time are documented for future generations to enjoy. 173 Museum visitors 29 Volunteer members 5,126 Volunteer hours contributed $238,974 Value of volunteer hours 2

Visit the museum: 7 Arundel Road, Brighton Fridays: 10:30am-12:30pm Sundays: 1:30pm-3:30pm

Group visits can be arranged by contacting museum@stjohnsa.com.au

Follow the Historical Society Facebook page for more information: facebook.com/StJohnSAHistoricalSociety

22

St John Ambulance Australia SA Inc.

Chair of Operations/ Commissioner’s Report

I am very pleased to present the Chair of Operations/ Commissioner’s Report for the 2022-23 financial year. Our volunteer teams have committed thousands of hours to training and service delivery within the health and medical services sphere to support the South Australian community, and I am proud to share their impact in the past financial year.

Associate Professor Bill Griggs Chair of Operations/ Commissioner Click here to view the Chair of Operations/Commissioner’s report or scan the QR code below.

Annual Report 2022/23

23

Community Care Chair’s Report

It is my great privilege to share with you the achievements of St John SA Community Care for the 2022-23 financial year. After another successful year of delivering meaningful programs to our clients, it is wonderful to reflect on the individual and collective impact our volunteers and staff have had on the lives of our clients.

Sef van den Nieuwelaar Chair of Community Care

Click here to view the Chair of Community Care’s report or scan the QR code below.

24

St John Ambulance Australia SA Inc.

Training Services Chair’s Report

I am pleased to provide you with the 2022-23 report on training within St John Ambulance SA. From commercial first aid training to internal training of our own volunteers, a great deal of work has gone into this area of St John in the past 12 months to equip training participants with the confidence and capacity to save lives.

Professor Hugh Grantham Chair of Training

Click here to view the Chair of Training’s report or scan the QR code below.

Annual Report 2022/23

25

26

Our People

St John Ambulance SA is able to exist and provide a high level of care and support to the South Australian community thanks to the incredible people who make up the organisation. Our volunteers and staff are the driving forces behind our charitable work, and we strive to do everything we can to support those that make our community work possible. Commitment to training We invest in our people through ongoing training and resources, best practice governance and stringent safety standards, in line with legislation and mandatory requirements. Volunteers and staff receive a thorough induction, screening and role specific training upon joining, continuing throughout their career. This includes Workplace Health and Safety, Bullying and Harassment awareness and Child and Vulnerable Persons protection training, but also access to a Continuous Development Program, which entails disciplines such as leadership or training and assessment.

27

Volunteers 1,073 in total

Staff 173 in total (81.8 full time equivalent)

Gender MALE

Gender MALE

0.5% NON-BINARY

FEMALE

FEMALE

39.5%

59%

43%

57%

OUR VOLUNTEERS

PROGRAM DELIVERY 6 Health & Medical Services 4 Community Care

Operations volunteers

488

Cadets 317 Community Care volunteers 208 Historical Society 29 Board Members 11 Band 5 Ophthalmic 5 Audit, Risk and Compliance 6 Community Care Committee 4

SOCIAL ENTERPRISE

Marketing/Fundraising

5 2

Lottery

Education (including Trainers)

20

Sales

7

SUPPORT

Finance

4

CEO Office 2 PPC/Volunteer Services 5 Information Technology 4 Infrastructure/Assets 2 Warehouse 3 Corporate & Commercial 1 Operational Services 2

28

St John Ambulance Australia SA Inc.

Honours & Awards

Once again, we celebrated the St John SA Awards Day and Investiture Ceremony in the gardens of Government House, generously hosted by Her Excellency the Honourable Frances Adamson AC, Governor of South Australia and Deputy Prior of St John in South Australia, and Mr Bunten. This occasion gives us the opportunity to award our people and our community supporters for their ongoing commitment and exceptional service to the community in the presence of family, friends, colleagues and special guests.

National Award Third Bar to the Service Medal of the Order Awarded for 25 years of efficient service to the National Priory Board Glen Brewer

Second Bar to the Service Medal of the Order awarded for 20 years of efficient service Peter Gill Third Bar to the Service Medal of the Order awarded for 25 years of efficient service Craig Westbury Training Awards Robert Britten-Jones Award Paul Stokes

10 Year Service Jenny Moun

Seventh Bar (4th Gilt) to the Service Medal of the Order awarded for 45 years of efficient service Michael Victory Ultra-Long Service Medal of the Order of St John awarded for 50 years of

15 Year Service Christine Whales

CEO Commendation Dominic Coppola

Operations Awards 5 Year Service Award Corey Boeck Janet Brennan Breanne Denison Kerrilee Dennis Lilian Gara Nicholas Hughes Lilith Malloy Samuel Shepherd Hoi Yan (Kitty) Wong

Special Achievement Awards St John Save A Life Award Joseph O’Connor Hans Reid

efficient service Garry Coombes Keith Dansie

First Bar to the Ultra-Long Service Medal of the Order of St John awarded for 55 years of efficient service Carey Evans Ian Pole Second Bar to the Ultra-Long Service Medal of the Order of St John awarded for 60 years of efficient service Lynette Dansie Brian Fotheringham Investiture Admitted as Dame of Grace Her Excellency the Honourable Frances Adamson AC Admission as the Member of the Order Wayne Collings

Zach Tsantes Amber Gentle Kelly Young

Training Commendations Helen Kubenk Jackie Nitschke Mark Seja

State Vote of Thanks David Heard

Service Medal of the Order of St John awarded for 10 years of efficient service Elise Billing Jemima Hedger

Community Care Awards Service Medal of the Order of St John awarded for 10 years of efficient service Robert Boyle Barbara Carlsen

Service and Recognition Awards Grand Prior’s Badge Award Corey Boeck Matthew Reid

Judith Jones Steven Moss

Anna Frayne Eme Stuber

Youth Member of the Year Matthew Reid

Andrew Murphy Gregory Ramm David Schneider Sandra Semmler

First Bar to the Service Medal of the Order awarded for 15 years of efficient service Andrew Chester Frank Davison Community Care Award Barbara Carlsen

Youth Leader of the Year Alison Hanks

First Bar to the Service Medal of the Order awarded for 10 years of efficient service Brenton Daulby

Fifth Bar (2nd Gilt) to the Service Medal of the Order awarded for 35 years of efficient service Peter Foster Margaret Foster Sixth Bar (3rd Gilt) to the Service Medal of the Order awarded for 40 years of efficient service Allan Chivell Wayne Collings Julie Marshall

John Dawson Elise Faulkner

Dr. Sean Jolly Wayne Jones

Employee Awards 5 Year Service Aiden D’Agostino Sharon Dippy Mark Leak Andrew Scherer Steven Yeo

Kelly Guthberlet Paul Rosenzweig Vincent Scotland Anne Taylor

Annette Pulbrook Stephen Pulbrook Kerry Whitehead

Annual Report 2022/23

29

30

St John Ambulance Australia SA Inc.

Members of the Order of St John The Most Venerable Order of the Hospital of St John of Jerusalem (the Order of St John) traces its origins back over 900 years. It is an Order of Chivalry of the British Crown, with King Charles III presiding as Sovereign Head. Membership is awarded to those who have provided outstanding service to St John. Admittance is a prestigious honour.

Deputy Prior Her Excellency the Hon Frances Adamson AC Bailiff Grand Cross Prof V R Marshall AC Knight Dr B E Ancell AM Prof P A Arbon AM Mr G B Brewer Dr F H Bridgewater OAM Mr G L Coombes AM Prof J L Crompton RFD Mr K W Dansie Dr G A Davies AM RFD ED JP Dr R M Edwards OAM Dr B J Fotheringham AM Mr R J Greig OAM Mr D C Heard His Excellency H Le AC Sir E Neal AC, CVO The Hon K Scarce AC CSC RANR Dame Mrs L A Dansie AM Mrs R Denham OAM Mrs M Jackson-Nelson AC CVO MBE Mrs M A Nunn OAM Mrs G J Curtis OAM Mr D V Degiglio ASM Mr R M Dippy Mr J J Dudzinski Mr A J Edge Mrs C Gerner Mr P R Gill Mr P R Hawkins Mr N R Hender OAM BEM Mr M A Hyde AO APM Mr A J Inglis Mr P J Jackson Mr P W Lorimer OAM Mrs J S Marshall Dr S T Mcgovern Mr A L McLachlan CSC Mr R F Menadue Mrs E Scarce Commander Mrs M Beard Mr A C Bennett Mr P A Bird Mr S Bolton Mr D J Bridges

Mr B Daulby OAM JP Mrs N J Day Mrs E Doman OAM Miss J F Feast Mr A M Ferguson Dr A A Gazard Mr G A Geyer Mrs W M Gibson Dr J E Gilligan Mr J Goodburn Mr G H Hambling Mrs M A Hampel Mrs L J Hawke Mrs C A Hawkins Mr B M Haynes Mr T J Haysman Mrs D Hodgson Mr C J Ireland Mr W G Jackson Mr J Jaensch ASM Mr R Jeisman Ms T S Judd-Ireland Mrs P A Kakoschke Mr C D Lemmer ASM MS K Limb FCPA GAICD MBA Mr E B Lock Mrs C Maidment Mr P Malycha Mrs N Mann Mr W J Martin Mrs E Matters Mrs L D McCallum

Ms K M Bastian Mr H J Bear Mrs K L Bear Mr H Becker AM Mrs R J Begg Mr D J Bell

Mr L B Francis ASM Mr R L Francis Mr P F Franklin Mr M Gates Mr L Gersch Mr G Getzin Mr J N Gifford Mrs N K Gilboy Miss M S Gilgen Mr D Gittins Mr G C Gobbett Mr R R Gogler Mr I M Gordon Mrs P A Graham Mr N R Gray Mr J Green Mr D C Gregory Mrs L E Griffin Dr W M Griggs AM ASM Mrs E J Groom Mr L P Gurney Mr B Hage Mr K B Hall Mr M L Hancock Mr R L Hancock Mrs R Handley Mr E J Harding Mr G J Harvey Mrs E J Haythorpe Mr P F Hennekam Mr J A Herbert Dr P D Heysen Mr P J Hill Mr J Hill Mr B M Hill Mr G N Hillman Mrs M A Hilton Mrs B E Holland Mr R B Holt Mr M P Horsman Mr K A Hosking Mr G J Howard Miss J Howe Mr S Humphrey Mr K J Hurrell Mr N D James Mrs F M Jarrad Mrs A Jenkins Mr J E Jennings Mr N P Johncock Mr R M Johnson Mr S Jolly Mr D J Kittel Mr M Koch Mrs K Kruys Mr K G Kurtz Mr B R Lablack Mr P F Lacey Mrs K A Lancaster Dr L H Lane Mr R E Larsen Mr G R Laxton Mr M M Lewis Mr L L Lindholm Mr T D Liston Mr S B Loechel Mrs P A Lovell Mr L G Lucas Mr C R Luders Mrs R Mamys Mrs M C Manser Miss T Maria Mr W Jones Mrs H Judd Mr L A Kay Mrs B J Keller Dr A R Kellie Mr I R Kellie Mr P R Kershaw ASM Mr K C Kettle Mr M L King Mr G A Kirby

Mrs B Marrett Dr S H Martin Mrs M D Martin Dr C P Mattner Mr J Mays Miss H L McAllister Mrs G J McCallum Mr J R McCallum Mr A J McCallum Mrs B J McCausland Ms J N McDiarmid Mr A E McDonnell Mr W E McDougall Mr J McGeachie Mr J A McGoogan Mr J W McKeough Dr G R McLean Mr J M McLellan Mrs J E McLellan Mrs M McLennan Mr A K Menzel Mr H A Menzies Dr M Meredith Ms K Milovski Dr N J Mitchell Mr N C Modistach Mr S D Mooar Mr D A Moore Mrs S K Moore Mrs C Moore Mr J G Morley Mr G H Morrison Dr I Murdoch Mr P Murphy Mr D J Murray Ms C Neate Mr D J Nicolle Mrs N Noble Mr P A Norman Mr R J Nuske Mrs C L Oaks Mrs J P Oates Mrs P O'Brien Mrs E N Obst Mrs B J O'Daniel Mr W O'Donnell Mrs S L Oehms Miss A C Olsen Mr D F Opperman Mr A L Orrock Mrs M Oudshoorn Mr K D Parbs Mr M J Parker Mr R T Parkinson OAM

Mrs D M Robertson Mr K J Robson Mr P Rodda Mr J J Ronan Mr F W Rosenow Mr H D Rowe Miss M Russell Mr J A Ryan Mrs A T Schapel Mr V Scotland Mr M J Scott ASM OAM Mrs M Seager Mr R Semmler Ms L Seyfang Mrs M J Shipard Mr A G Sims Mr P M Slater Mr R L Smith Mr R Sparks Mr P Spencer Mrs J Smith Mrs G A Sperou Mr M J Stanton Mr W J Stevens Mr D A Stevenson Mr G E Stolz Mrs S Stotter Dr I I Suter Mrs M H Swan Mr T J Sweeney Mr W V Tapscott Mrs H M Thom Ms R A Thomas Mr M G Thompson Mr J H Thompson Mr R G Thompson Mrs E Thomson

Mr E L Bentley Mr R H Berlin Mrs J M Best Mr G S Bigwood Mrs E J Birchmore Mr J R Bissett Dr R B Black AM RFD Mrs D M Bleby Mr G Bottcher Mrs P A Boucher Mr D W Boundy Mrs M E Boundy Mr M A Bourn Mrs J A Bowden Mr K Bowman Mrs L D Brooks Mr A Brooks Mr R J Brooksby Miss C G Brown Ms L J Burford Mrs J E Burgess Mr J B Burnley Mr E C Burns Miss T L Butler Miss L Carpenter Miss B A Chatfield Mr G H Chibnall Mr M N Christie Mr L S Cibich Mrs B L Clements Mrs L R Clyde Mr A Coates Mrs I T Collier Mr W Collings Mrs D J Cook Mrs B J Coombs Mr J Corcoran Mrs M F Corkhill Mr J Corner Mrs R J Corner Mrs R H Cornwall Mr I G Cox ASM Mr P L Crompton Mrs B D Debono Mr G Degenhardt Mr M C Denham Miss C L Destro Miss T L Dewick Ms S A Dippy Mr J Ditcham Mr G B Docherty Mrs K M Doult Mrs S E Downey Mr M R Doyle Mr J L Dyett Mr G G Edmonds Mr J A Eglinton Mrs H K Elix Mr R J Elliott Mr C S Evans Miss M Farid Mrs E Faulkner Dr M P Fernandez Mr E A Ferrarese Mrs C M Fletcher Mr B M Forgan Mr C I Forsyth Mr W M Foster Mr P J Foster Mr D L Daff Mr R J Dale Mr P L Daniell Mr G C Davey Mr B C Davey Mrs V E Davill Mr L N Day

Mrs J McLachlan Mrs J O McLean Mr R McNeil Mr A F McPhail Dr C G Mills Mr J E Ness Mrs P A Osborne Mrs C F Pedler Mr I G Pole Mr A N Powell Mrs P M Pudney Mrs L D Richards Mr K V Rowley Mr C L Ryan OBE Mr I A Schunke Mrs B Seaton Mrs K E Stubing Dr W D Symes Ms C J Thompson Mr R J Toshach Mrs E W Unger Mr I Walsh Mr S J Walter Mr A C Warren Mrs F E Watt Mrs B A Weeks Mrs S M White Miss J Whitehorn Ms M K Wicks Dr J A Williamson Dr C J Zeitz Dr K M Zeitz Member Mr R J Adams Mr G L Allen Mr D Almond Mrs A M Amos Mr D B Anderson Dr J S Anderson Mr R Apted Mr I M Archibald Mr D H Armstrong Mr R W Arthur Dr H J Bailey Mr P G Barrett Mr S A Bartlett Mr A M Bastian Mrs B D Bastian

Dr F L Thyer Mr D A Tilley Mrs T M Tilley

Mr A W Todd-Egglestone Mrs A M Todd-Egglestone Mr A P Tomney Ms C Trainer

Mr D R Truran Mrs G E Tulett Mr D L Turner Mrs E P Tyler Mr I R Uppill Mr G D Usher Mr T Van Vugt Mr M J Victory Mrs J Victory

Mrs L J Walford Mrs J A Walker Mr D W Ward ESM OAM Mrs G A Ward

Mr K S Parslow Mr J A Parsons Mrs E Patterson Mr A G Paues Mrs B L Pearse Mr R K Pearson Mrs J B Pedler Mr D M Phillips Mr L Phillips Mr C Pinkard Mr J T Pohl Mr G R Polglase Ms K A Poulish Mr D N Pratt Mr W Prowse Ms R J Puckridge Mr S Pulbrook Mrs A Pulbrook Mrs C E Rae Mr E A Rathjen Mrs P A Ratsch Mr G J Rayson Mr B Roberts Mrs A Roberts Mr G I Robertson Mr I C Rae Mr I C Rae Mrs K Rae

Mr C Moore Mr V Pavlik Mrs L D Pole Mr J A Rawes OAM Mr L W Rogers Mr H T Rogerson Mr S P Sperou Mr G A Woods Mr C G Wright OAM Officer Dr B G Alcorn Mr M L Allen Mrs K Allen Mr J A Anderson Mrs E M Batten Mr G W Bone

Mrs B A Wegner Dr W Weightman Mr C J Westbury Dr M A Wheaton Ms K Whitehead Mrs K Whitelaw Mrs R Whittle Mr K Whyatt Mr B T Whyte Mrs E R Wiebrecht Mrs F L Wigney Mr S R Williams Mr R Williams Ms S Williams Dr I Wilson Mrs E Wohlers Mr J Woodhouse Mr M J Woollard Mr B R Wright Miss P T Wright Mrs G M Young Ms K Young Mrs R Zauch Mr D G Zeuner

Mr A Burns Mr P Butler Mr P Carden Mr I Coburn Mrs P Cohen Mr N Copley Mr K L Cunningham OAM Mrs L M Danzo

Annual Report 2022/23

31

Sponsors & Supporters

We are extremely grateful for the generous support we receive from donors and corporate sponsors who help make our community work possible. Thank you to the generous community of individuals, supporters and sponsors across South Australia who assist our work with financial and in-kind contributions. We acknowledge also those who wish to remain anonymous and those not listed here.

Commonwealth, State and Local Government support Legacies and bequests The Estate of Frederick William Lomman The Estate of WL Tiedeman The Estate of Mildred Tanner Oliver & Stella Raymond Trust Cheryl Watson Anne Davies Companies, organisations and individuals Doepke Foundation OTRGive All Japan Day The Hancock Charitable Foundation S Uhrig Bernard Stett ReGen OpShop St Agnes Elspeth Mary Doman M A Milne Robert J Kenrick Grants/Funding History Trust of SA Town of Gawler SA Health/SAAS (Provision for First Aid Services) Department of Health (Community Care agreements) SA Health – Office for Ageing Well Masonic Trust Helen Lowrence Pauline Murray Mt Barker District Trust Heartbeat Inc – Pt Pirie All Ford Day

Government of South Australia – Department for Education Jaymel Airconditioning OTR Media Partners Channel 7 Fuller News Corp Wavemaker 2022 St John SA Golf Day Sponsors Drakes OTR Credit Union SA West End Vili’s Jaymel Airconditioning Serafino Stryker Golf Day Auction Donations & In-Kind Sponsors Samuel James Homes, Wine Direct, Mitsubishi Electric, Samuel James Homes, Cub, Keystone Solar, Adelaide BMW, Nippy’s, Hutt Street Cellars, Harley Davidson Bike Works, Adelaide Motorcycle Centre, Pelican Marine & RV, Wallis Cinema, Zoos SA, Bendigo Bank, C.R. Kennedy, Diamonds, Newspot Motor Group, St Hugo, Martins Vineyard, SeaLink, Carols by Candlelight, RFDS, St Anne’s Vineyard, R.M. Williams, Grange Golf Club, Drummond Golf, Mercedes-Benz Adelaide, Harbourtown Premium Outlets, Auto Masters, Sullivan Consulting, VAILO Adelaide 500, Telstra, Taste Furniture, Glen Ewin Estate, Haigh’s Chocolates, Solitaire Automotive Group, Royal Adelaide Show, The Odd Whiskey Coy, SACA, Shiels, Art of Rosco, Bunnings Warehouse, Priceless Art, Phil Hoffmann Travel, Harvey Norman, Fabal Wines, Bridgestone, Heidilicious, Channel 7, MBL, Treadly Bike Shop, Sawyer Wine Co

Presenting Partner Drakes Supermarkets Gold Sponsors CMI Toyota Silver Sponsors Jaymel Airconditioning First Aid in Schools Sponsors & Supporters Drakes Supermarkets Credit Union SA CMI Toyota

32

St John Ambulance Australia SA Inc.

Governance statement

The Directors of St John Ambulance Australia SA Inc are responsible to the members for the performance of the Incorporated Association. The focus of the Board is to ensure St John SA is appropriately managed and provides leading first aid and community services consistent with the culture and values of the Order of St John. The Board draws on and applies relevant corporate governance principles and practices to assist it in ensuring the performance of St John SA. Day-to day management of the organisation’s affairs and implementation of corporate strategy and policy initiatives are delegated by the Board to the Chief Executive Officer and the Executive Management team. We abide by our constitution (Rules of the Association) which provides essential guidelines in the principles and operating practices for our organisation. Standards These standards identify governance requirements for the Board as defined in One St John policies and standards - Corporate Governance Standards. 1. Board and management roles and responsibilities are clearly defined and separated. 2. Board has processes in place for determining strategic direction. 3. Board has processes in place to monitor progress, including reporting against performance measures. 4. Board has systems in place for ensuring compliance with regulatory and legal obligations. 5. Board identifies all major risks for the St John entity so they can be managed. 6. Induction programs are in place for all new Board members. 7. Board members regularly review their performance individually and as a Board. The Board Chair is accountable for these standards.

On 1 July 2023, St John Ambulance Australia SA became a Company Limited by Guarantee. As this annual report is for the financial year preceding this change, the previous entity, St John Ambulance Australia SA Inc will be referred to herein.

Annual Report 2022/23

33

Regulatory and legislative environment

Health professionals (doctors, registered and enrolled nurses, and paramedics) adhere to the registration standards of the Australian Health Practitioner Regulation Agency (AHPRA). Other healthcare workers not within the ambit of AHPRA adhere to the Code of Conduct for Unregistered Health Practitioners under the Code of Conduct for Certain Healthcare Workers We continually monitor compliance with regulatory requirements and ethical standards to ensure accountability to the community, stakeholders and regulatory bodies. Aged Care Quality Standards The Quality Standards focus on outcomes for consumers and reflect the level of care and services the community can expect from organisations that provide Commonwealth subsidised aged care services. Bank: Westpac Banking Solicitors: Cowell Clarke Honorary Solicitor: Richard McNeil, Cowell Clarke Auditors: HLB Mann Judd Investment Advisor: Eclipse Wealth Management Insurance Advisor: Aon Insurance Australian Business Number (ABN): 42 947 425 570 Products – first aid kits and equipment Therapeutic Goods Administration (TGA) approved. Workplace kits conform to Worksafe and SafeWork SA Code of Practice. Drug license - Schedule 2, 3 and 4: Authorised by Government of South Australia Department of Health to possess, store and administer controlled substances (medications) using approved organisational clinical protocols,

St John SA operates within the highly regulated not-for profit, healthcare, aged care, education and training (VET) sectors. We adhere to all relevant codes of practice, laws and license agreements which govern these environments. Incorporated Association Operating not-for-profit with a formal legal structure under the Associations Incorporation Act 1985. Registered Charity Australian Charities and Not-for-Profits Commission (ACNC) registered in compliance with the Charities Code of Practice. Royal Charter Granted to the Order by Queen Elizabeth II. Registered Training Organisation (RTO) Australian Skills Quality Authority (ASQA) regulatory body within the Vocational Education and Training (VET) sector. RTO number 88041 St John Ambulance Australia Ltd. Status awarded by the Australian Taxation Office (ATO) to receive income tax deductible gifts and deductible contributions. Income Tax Exempt Charity (ITEC) Status awarded by the Australian Taxation Office (ATO), exempt from income tax and income tax returns. Notice of Endorsement for Charity Tax Concessions Status awarded by the Australian Taxation Office (ATO). Code of Conduct (First aid services and health care) Public Benevolent Institution (PBI) Australian Charities and Not-For-Profits Commission (ACNC) registered. Deductible Gift Recipient (DGR)

guidelines and standing orders. Charitable Fundraising Licenses

Office of the Liquor and Gambling Commissioner – License held: Collections for Charitable Purposes Section 6 and section 7. License – Number M14265.

34

St John Ambulance Australia SA Inc.

CHIEF INFORMATION OFFICER CHIEF TECHNOLOGY OFFICER

CHIEF OP OFFICER FINANCIA CHIEF OP OFFICER FINANCIA

IT SERVICES IT SERVICES Our Structure

FINANCE

LOTTERY

WAREHOUSE

St John is part of the global humanitarian organisation the Order of St John, which works to improve health and wellbeing across the world.

The Order of St John is a major international charity, accredited to the United Nations, whose establishments provide first aid, health care and support services in over 40 countries.

In Australia, the organisation is active within all states and territories. As part of a federated structure it is governed by the St John Australia National Board who determine national policy.

St John in South Australia forms part of that federated structure, governed by a Board of Directors. Directors are responsible for the performance of the incorporated association. They ensure St John SA is appropriately managed and provides leading services consistent with the culture and values of the Order of St John.

Annual Report 2022/23

35

COMMITTEES • AUDIT RISK AND COMPLIANCE • GOVERNANCE • COMMUNITY CARE • TRAINING • OPHTHALMIC • HONOURS AND AWARDS

BOARD

CHIEF EXECUTIVE OFFICER

LEAD - EMERGENCY MANAGEMENT

COMMISSIONER

EXECUTIVE DIRECTOR OPERATIONS & COMMUNITY SERVICES / CHIEF CLINICAL OFFICER

MANAGER PEOPLE PERFORMANCE & CULTURE

F OPERATING ICER / CHIEF NCIAL OFFICER EF OPERATING FICER / CHIEF NCIAL OFFICER

HISTORICAL SOCIETY

PPC/PAYROLL/WHS/ VOL. SUPPORT

MARKETING, PR & COMMUNICATIONS MARKETING

INFRASTRUCTURE & ASSETS

TRAINING & EDUCATION

SALES & BUSINESS RELATIONSHIPS CUSTOMER SERVICE & BUSINESS DEVELOPMENT

HEALTH & MEDICAL SERVICES

COMMUNITY CARE

EVENT VOLUNTEER OPERATIONS

FUNDRAISING FUNDRAISING & SPONSORSHIP

BAND

YOUTH PROGRAM

36

St John Ambulance Australia SA Inc.

Board of Directors Click here to read more about each of our Board Directors.

We are governed by a Board of Directors made up of community and business leaders with a strong sense of community service. Board members are committed to the principles of corporate governance in terms of responsibility, self regulation, prudent management of funds and best practice. All positions are voluntary whereby members freely donate time and professional expertise.

Karen Limb FCPA GAICD MBA Former Chair Retired Feb 2023 Appointed Feb 2018 Former Deputy Chair Appointed Dec 2016 Former Treasurer Appointed Nov 2013

Tony Mitchell FCPA GAICD Treasurer Appointed March 2021

Mary Patetsos AM

Chair Appointed

Feb 2023

Ian McGeachie

Mandy Ford LLB LLM GDLP BN Co-opted Director Retired Nov 2022 Appointed Oct 2020

Ian Walsh MBA MAICD CAHRI JP Elected Director Appointed Nov 2018

Elected Director Retired

June 2023 Nov 2020

Appointed

Prof. Hugh Grantham MBBS ASM FRACGP Chair of Training Appointed Jan 2021

Shane Bolton

Sef van den Nieuwelaar FAICD FGLF Chair of Community Care Appointed Feb 2022

Elected Director Appointed

Nov 2021

Annual Report 2022/23

37

Board Structure The Board is comprised of the following members: Co-opted Directors Three Directors co-opted by the Board. Appointed Directors Chair of Training, Chair of Community Care, Chair of Operations/Commissioner. Elected Directors Three members, not otherwise appointed, who shall be elected from the membership. Board Attendance Board Member Meetings eligible to attend Total meetings attended Karen Limb 4 4 Mary Patetsos 3 3 Tony Mitchell 6 5 Ian Walsh 6 4 Ian McGeachie 6 5 Mandy Ford 3 2 Hugh Grantham 6 4 Shane Bolton 6 6

A/Prof. Bill Griggs AM ASM, MBBS MBA PGDIPAVMED DUNIV(HC) FANZCA FCICM FACPara FAICD Chair of Operations/Commissioner Appointed Aug 2021

Sef van den Nieuwelaar Bill Griggs

6

5

Rebecca Wilson

6

5 3

Co-opted Director Appointed

Rebecca Wilson 3

Feb 2023

38

St John Ambulance Australia SA Inc.

Funding

We are a volunteer-based charitable not-for-profit organisation, primarily funded through our own commercial activities.

Funds generated:

2% Other Income

3% Investment

4% Grants

29% Education & Products

4% Event Fees

$26,067,762

58% Fundraising, Donations & Legacies

Funds spent:

24.38% Event Health Services

23.17% Education & Products

3.09% Social Inclusion Funding 2.52% Youth Development

$25,173,265

0.12% Investments

0.38% History & Heritage

0.31% First Aid in Schools

46.05% Fundraising

Annual Report 2022/23

39

Financials – Treasurer’s Report We are a social enterprise, meaning a not-for-profit that applies commercial strategies to generate funding for health and wellbeing programs, rather than for maximising profits for shareholders. This is achieved primarily through the delivery of training as a Registered Training Organisation (RTO) and the sale of first aid products. Every dollar spent with St John SA enables us to provide community services like first aid care for the public, education initiatives, support for the underprivileged, social inclusion and youth development programs.

Summary of comprehensive income

2022/23 ($’000)

2021/22 ($’000)

2020/21 ($'000)

2019/20 ($'000)

2018/19 ($'000)

Description

Revenue

26,029

24,547

24,447

20,640

12,255

24,157

Expenses

23,302

20,980

19,124

11,448

Net operating surplus/(deficit) before depreciation & disposals

1,245

3,466

1,516

807

1,872

Depreciation

1,016

983

687

619

475

39

Net gain/(loss) on disposal of property, plant and equipment

63

46

40

13

Operating profit before change in fair value of available for sale financial assets Change in the fair value of available for sale financial assets

325

2,825

937

346

894

300

(622)

831

(519)

49

Total comprehensive income/(loss) for the year

1,194

(296)

3,656

418

395

For the year ended 30 June 2023, the net operating surplus before depreciation and disposals was $1.9m which was $627k higher than last year’s surplus of $1.2m. This increase was due to increase in revenue of $1.5m offset by an increase in expenditure of $888k. The organisation continues to invest in the strategic plan, Strategy 2025, which was launched in late 2020 and provides a broad framework to ensure growth for St John SA over the coming few years. The Business Plan provides a number of business initiatives that underpin Strategy 2025 and provide guidance and focus for management. The total comprehensive income before change in fair value of available for sale financial assets, which are essentially our investments, was $894k which was $569k higher than last year’s surplus of $325k. Total comprehensive income was a surplus of $1.2m compared to a deficit of $296k for the previous year.